Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of San Jose
San Jose, CA
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 387 reviews
May 03, 2022
Mercedes Benz in San Jose has the best customer services I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Tha I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Thank you for the best service for my car . I would come back here again . More
by Laura Nguyen
Employees Worked With
Danny
May 02, 2022
Service was very professional and efficient. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. More
by aepanergo
Employees Worked With
David
April 26, 2022
Our service adviser, Bill Beller is very professional, knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in serv knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in service and Sally was wonderful. She was very sweet, she was able to get me in a loaner very fast, while doing other tasks. This dealership is clean, organized, everyone smiles and say good morning and I'm very happy with the service and attention I receive when I come here. More
by claudio1
Employees Worked With
Bill Beller and Sally
April 25, 2022
This survey is to rate my services experience with Danny Salinas, Hi is Amazing very acknowledgeable and efficient on his role. Is always a pleasure bringing my car here for any service. I only issue is tha Salinas, Hi is Amazing very acknowledgeable and efficient on his role. Is always a pleasure bringing my car here for any service. I only issue is that the dealer don't provide loaner cards any more, not even the Uber reimbursement.... I cannot believe that Infinity has more budget for curtesy cars Vs Mercedes Benz!! More
by David
Employees Worked With
Danny Salinas
April 22, 2022
I have been a customer at this dealer since 2010. I receive yearly service on my car and have received impeccable service each time. I would highly recommend this dealership for service. I receive yearly service on my car and have received impeccable service each time. I would highly recommend this dealership for service. More
by Pleasant
Employees Worked With
Daniel Salinas
