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Mercedes-Benz of San Jose

San Jose, CA

4.4
391 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 391 reviews

May 19, 2022

Asked for EPrice, quickly received. I had a follow up question. Never got a response back. I purchased from another MB dealer that answered my simple question in less than 2 minute More

by CAdamson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deleted the email.
May 21, 2022 -

Mercedes-Benz of San Jose responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (408) 214-3009. We'd appreciate the chance to make your experience a positive one.

May 12, 2022

Great service and definitely made me want to come back to them in the future More

by eli707munro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
May 16, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 07, 2022

Working with Bill Beller is always a pleasure. He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by More

by giro_glottis.01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Beller
May 10, 2022 -

Mercedes-Benz of San Jose responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2022

David Truong is my service advisor. He’s so wonderful , very helpful with my S560 needs. Thank you! More

by Hieu Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong
May 08, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 03, 2022

Mercedes Benz in San Jose has the best customer services I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Tha More

by Laura Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
May 06, 2022 -

Mercedes-Benz of San Jose responded

Hi Laura, thank you so much for your positive comments about Mercedes-Benz of San Jose! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

Service was very professional and efficient. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. More

by aepanergo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 05, 2022 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 28, 2022

Leo helped me out and made the buying experience super simple and will definitely be back with future car needs. More

by Perrydavid46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Valencia , Greg James
May 01, 2022 -

Mercedes-Benz of San Jose responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2022

Our service adviser, Bill Beller is very professional, knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in serv More

by claudio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Beller and Sally
Apr 29, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2022

Always treated like royalty at this place. Never had an issue. They take care of guy like family. More

by Manny Kooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Apr 27, 2022 -

Mercedes-Benz of San Jose responded

Hello Manny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 25, 2022

This survey is to rate my services experience with Danny Salinas, Hi is Amazing very acknowledgeable and efficient on his role. Is always a pleasure bringing my car here for any service. I only issue is tha More

by David
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Apr 27, 2022 -

Mercedes-Benz of San Jose responded

Hello David, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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