Mercedes-Benz of San Jose

They wasted my time for over two weeks and kept on promising that the car I was looking for was on its way into the dealer. Never arrived or they sold it to someone else. And this after we had agre promising that the car I was looking for was on its way into the dealer. Never arrived or they sold it to someone else. And this after we had agreed on price plus I had spend almost 2 hours at the dealership. Very sleazy. More

We had a very good experience with our sales professional Leo! The only negative was the finance person! She got a little on my nerves trying to sell extended warranty even after said I didn’t want any! Leo! The only negative was the finance person! She got a little on my nerves trying to sell extended warranty even after said I didn’t want any! Other then her none professional manners I got everything I wanted there at San Jose Mercedes. More

The Maintenanc department does a great job and is honest and to the point Thank you Grant and to the point Thank you Grant More

I took my 1997 SL500 in because the transmission was not shifting correctly. The dealership did some work to try to fix it, but they were not successful. Since they didn't fix the car, the Service Rep sai shifting correctly. The dealership did some work to try to fix it, but they were not successful. Since they didn't fix the car, the Service Rep said he was not going to charge me for dropping the pan, since they found nothing wrong there, which I appreciated. Total bill was over $2,900, and the transmission was worse after I got it back. They said, drive it for a while, because it would be expensive to replace it. The transmission basically died when I got it home. And, I noticed after I got home that they charged me for dropping the pan (just over $400). So, I called to politely ask about the charge, and to make an appointment to probably replace the transmission. It has been a week, and the Service Rep has not returned my call. More

The whole team made me feel super welcome. I was intimidated at first but Jesus Flores made me feel super comfortable. He was there for me every step of the way. I’m so excited to drive my new I was intimidated at first but Jesus Flores made me feel super comfortable. He was there for me every step of the way. I’m so excited to drive my new car. I’m grateful for the experience. Thank you so much! More

Great experience and Jose made the car buying experience very easy. I wouldn’t hesitate to buy my next car from them again! very easy. I wouldn’t hesitate to buy my next car from them again! More

Great service. Knowledgeable sales person. Very courteous and pleasant personality. Clean and presentable site. Very friendly place overall. Knowledgeable sales person. Very courteous and pleasant personality. Clean and presentable site. Very friendly place overall. More

The drop off for service was very efficient. They got my car done quickly and back to me clean! Anthony was great to work with. They got my car done quickly and back to me clean! Anthony was great to work with. More

I've had very good experience with the Service team. Would highly recommend this dealership. Would highly recommend this dealership. More

Vinnie is the best. He listens to the customers and tries his best to give the customers the best purchase experience. He listens to the customers and tries his best to give the customers the best purchase experience. More