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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 387 reviews

August 28, 2022

The whole team made me feel super welcome. I was intimidated at first but Jesus Flores made me feel super comfortable. He was there for me every step of the way. I’m so excited to drive my new More

by Chiyoko.Matsumoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Flores
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Sep 01, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2022

Great experience and Jose made the car buying experience very easy. I wouldn’t hesitate to buy my next car from them again! More

by erinsadam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose mosco
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Aug 31, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

Great service. Knowledgeable sales person. Very courteous and pleasant personality. Clean and presentable site. Very friendly place overall. More

by Mrkona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Lam, finance person
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Aug 28, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2022

The drop off for service was very efficient. They got my car done quickly and back to me clean! Anthony was great to work with. More

by danac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 26, 2022 -

Mercedes-Benz of San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2022

I've had very good experience with the Service team. Would highly recommend this dealership. More

by Cres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally
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Aug 23, 2022 -

Mercedes-Benz of San Jose responded

Hi Cres, thank you so much for your positive comments about Mercedes-Benz of San Jose! Thanks for the recommendation, and have an amazing day!

August 17, 2022

Vinnie is the best. He listens to the customers and tries his best to give the customers the best purchase experience. More

by Chong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Do
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Aug 23, 2022 -

Mercedes-Benz of San Jose responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 14, 2022

Very friendly and knowledgeable person. also on time service done. My SUV wash and all cleaned. More

by Hardip Phangureh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia
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Aug 19, 2022 -

Mercedes-Benz of San Jose responded

Hardip, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 12, 2022

Great people and great service . Car finished at the time they promised me it will More

by Tomtomeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 17, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 08, 2022

Our experience with Mercedes-Benz of San Jose has been satisfactory. Our experience with William Beller has been great!. Our sprinter has been in for a couple issues since we purchased it in November 2022 More

by Kg
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Beller
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Aug 11, 2022 -

Mercedes-Benz of San Jose responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

August 08, 2022

I brought my 2022 S580 for the service The technician cracked the windshield while replacing the wiper , they apologized and ordered the windshield which io was told is 2 weeks out.. for the past 2 week More

by staheridds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Aug 11, 2022 -

Mercedes-Benz of San Jose responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of San Jose. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 214-3009 -- we hope to hear from you soon.

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