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Mercedes-Benz of San Jose
San Jose, CA
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
September 21, 2022
I had a very good experience with Moscow, and he is the best seller that I have ever seen. If you want to buy a car, go to dealership to see Moscow. He will give you a good price on your next future car. best seller that I have ever seen. If you want to buy a car, go to dealership to see Moscow. He will give you a good price on your next future car. More
by Bui.d.vu
Employees Worked With
Mosco
September 12, 2022
They wasted my time for over two weeks and kept on promising that the car I was looking for was on its way into the dealer. Never arrived or they sold it to someone else. And this after we had agre promising that the car I was looking for was on its way into the dealer. Never arrived or they sold it to someone else. And this after we had agreed on price plus I had spend almost 2 hours at the dealership. Very sleazy. More
by pmaghsoudnia
Employees Worked With
Emad
September 09, 2022
We had a very good experience with our sales professional Leo! The only negative was the finance person! She got a little on my nerves trying to sell extended warranty even after said I didn’t want any! Leo! The only negative was the finance person! She got a little on my nerves trying to sell extended warranty even after said I didn’t want any! Other then her none professional manners I got everything I wanted there at San Jose Mercedes. More
by nakatack
Employees Worked With
Leo
August 29, 2022
I took my 1997 SL500 in because the transmission was not shifting correctly. The dealership did some work to try to fix it, but they were not successful. Since they didn't fix the car, the Service Rep sai shifting correctly. The dealership did some work to try to fix it, but they were not successful. Since they didn't fix the car, the Service Rep said he was not going to charge me for dropping the pan, since they found nothing wrong there, which I appreciated. Total bill was over $2,900, and the transmission was worse after I got it back. They said, drive it for a while, because it would be expensive to replace it. The transmission basically died when I got it home. And, I noticed after I got home that they charged me for dropping the pan (just over $400). So, I called to politely ask about the charge, and to make an appointment to probably replace the transmission. It has been a week, and the Service Rep has not returned my call. More
by maynardlawoffices
Employees Worked With
Anthony
