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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 387 reviews

October 09, 2022

The Service Technician Danny Salinas is reason we keep coming back for all of needs. He is professional, courteous and knowledgeable and is forthcoming about the issues. More

by hherron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
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Oct 14, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2022

Good Customer Service. Lyndon was very patient in listening to all my concerns and ensured that they were addressed. More

by Vignesh Saravanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
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Oct 13, 2022 -

Mercedes-Benz of San Jose responded

Hi Vignesh, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 06, 2022

Great customer service, very friendly ! We got a c300 class was and the test drive went smooth and Anthony was great person! More

by Zaimturnadzic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Walker
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Oct 11, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2022

Joshua’s was very professional and he help me on my car needs I’m very thankful More

by soniamendoza1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua’s
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Oct 10, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

Check in was easy. Maintenance was performed as advertised. Car was washed and ready to go on time. More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
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Oct 10, 2022 -

Mercedes-Benz of San Jose responded

Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 01, 2022

Jesse Flores is simply the best! I would give him a 6 stars if I can. He helped find my dream car in less than 1 week and made a trip to Sacramento himself to exam and pick it up for More

by sydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
Report | Print
Oct 08, 2022 -

Mercedes-Benz of San Jose responded

Hello Sydney, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2022

Drove up from Monterey and was expecting to wait most of the day for service and recalls for my Sprinter. The service was finished by noon, much sooner than anticipated. And George in parts was very helpful More

by mcsaldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and George
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Oct 06, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 24, 2022

Amazing service for my sprinter van. Very professional and clean job overall. Satisfied customer service. More

by Aziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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Sep 28, 2022 -

Mercedes-Benz of San Jose responded

Aziz, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2022

My overall experience was great! Effortless and seamless from scheduling the service by phone and getting an appointment the very next day, arriving at the dealership, interacting wi More

by sl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Sep 27, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 21, 2022

They did their best to provide the best match vehicles. And he was very considerate of me as a foreigner. More

by taekhun.kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ving Do
Report | Print
Sep 25, 2022 -

Mercedes-Benz of San Jose responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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