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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 387 reviews

November 09, 2022

Although it was for quick recall work, I went this dealership to see if it is good for my annual checkups cause it was farther from my home. I got a good impression that this dealership is very compe More

by JinfromSaratoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
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Nov 16, 2022 -

Mercedes-Benz of San Jose responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of San Jose. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 09, 2022

My service advisor makes it easy for me to schedule an appointment as well as follow-through as promised once the car is there. Thank you Danny! More

by barbfairhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Report | Print
Nov 17, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Nov 19, 2022 -

barbfairhurst responded

Thank you, Mercedes-Benz, for always making it easy!

November 04, 2022

I had a good time with the employees. They are very friendly and even after purchasing they are communicating with me. I feel like I know them for a long time. More

by MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdullah, Lisa Parasrami
Report | Print
Nov 11, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 25, 2022

Hello To who may concern Bill Beller in Sprinter Service is amazing! He is always prepared to help us asap as it is a work vehicle and when something is needed we need it back asap! Thank you for all your More

by purevalleywater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
william beller
Report | Print
Nov 02, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

Jose was very good explaining and working with me to get the best treatment for my car More

by Luissologne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
October 21, 2022

My service advisor Jose is amazing. His attention to my concern and needs always makes me feel like a valued customer. Thank yoou More

by Lety
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Arellano
Report | Print
Oct 28, 2022 -

Mercedes-Benz of San Jose responded

Hi Lety, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

Great friendly and knowledgeable staff. Great service at a affordable price. Conveniently located of the express way. More

by CGYMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 27, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2022

Easy to schedule. Seamless drop-off and pickup. Good communication throughout the service. Car returned serviced and clean. Definitely coming back. More

by Mauro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Hitchcock
Report | Print
Oct 24, 2022 -

Mercedes-Benz of San Jose responded

Hi Mauro, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 13, 2022

Thank you for quickly diagnosing and fixing my little Smart Car. I appreciate you fully charging it so I could make the 71 mile drive home. More

by Judi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Oct 18, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2022

The service tech, bill beller, always does his best. He is one of the few I can trust. More

by Greektruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill beller
Report | Print
Oct 14, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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