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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
Contact Dealership

3000 Capitol Expy.

San Jose, CA

95148

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Showing 387 reviews

November 22, 2022

Great customer service! Anthony was very friendly and knowledgeable! I would highly recommend servicing your vehicle here! More

by Lucyesquibel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
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Nov 24, 2022 -

Mercedes-Benz of San Jose responded

Hello, thank you for your kind review; we are happy to pass along your comments to Anthony here at Mercedes-Benz of San Jose! We appreciate your recommendation of Mercedes-Benz of San Jose and we hope to be of service again in the future.

November 22, 2022

Easy scheduling, courteous technician, on time delivery, good job. This was an urgent issue and the fact that i could schedule it so quickly made a world of difference More

by bij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 24, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 21, 2022

Easy to communicate with the agent. Good location and customer relations. Will go back again . More

by Paradise
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 23, 2022 -

Mercedes-Benz of San Jose responded

Hello, Thank you so much for being one of our valued guests and we look forward to your next visit!

November 21, 2022

Very convenient to schedule a service appointment and the representative is super helpful and professional ! More

by kongzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 23, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 19, 2022

I went in for a service and chris was helpful and friendly and they did a good job. More

by Norma8202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 22, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2022

I’m glad that they help me out with my problem of my car with the time they promised 😀 thank you again. More

by agnes_rufo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Nov 22, 2022 -

Mercedes-Benz of San Jose responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

November 18, 2022

finally got the car! The dealership did not answer the phone in about 1/3 of my calls. The car was shipped to florida for me. Really hard to figure what goes on there. More

by betsywebb7
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdulla
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Nov 22, 2022 -

Mercedes-Benz of San Jose responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (408) 214-3009. We would appreciate the chance to turn your experience around.

November 16, 2022

Excellent service couldn't be happier I recommend to my friends have a nice day More

by Wu dawg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 20, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 15, 2022

always speedy and efficient. Love the communications on updates. Lyndon was very friendly and prompt. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon
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Nov 18, 2022 -

Mercedes-Benz of San Jose responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2022

They answered all my questions, concerns. The services were excellent. I am a returned customer and I highly recommended this dealer to family and friends. More

by mikecuongphung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
Report | Print
Nov 18, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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