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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.4
389 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 389 reviews

June 06, 2024

David, the service car advisor what's excellent? He was able to give me Advice on service that I Didn't know needed to be done. More

by Villavicencioron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
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Jun 10, 2024 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of San Jose. If you ever need help, just give us a call. Happy motoring!

June 02, 2024

The team at Mercedes Benz San Jose was amazing, professional, accommodating, and costumer focused. The GM Mark, Tedi the Manager, Qais in Finance, and Stephanie and Audrey in Sales were all great a More

by yasmineebrat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Tedi, Qais, Stephanie, Audrey
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Jun 05, 2024 -

Mercedes-Benz of San Jose responded

We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2024

Fast check-in, quality service and vehicle returned on time as promised. Great service advisor - Bill Beller! More

by Les Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Beller
Report | Print
May 28, 2024 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. If you ever need help, just give us a call. Happy motoring!

May 23, 2024

Lyndon Devera had been very helpful and patient in helping me solve my issues with my car. He also kept me informed of progress and helped me take care of insurance issues. More

by Yolybernabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
Report | Print
May 25, 2024 -

Mercedes-Benz of San Jose responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 22, 2024

Just an outstanding experience with Jesse and his team. The team at Mercedes guided me step by step flawlessly and enabled me to move forward with my new car with confidence. I am very thankful to Jesse. More

by Sunnywatson314
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse, Quasi, and the car perp team
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May 24, 2024 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 22, 2024

Very good service and make customer very happy we will bring more customers back and give you guy 5 start More

by Thunguyen3327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and danny
Report | Print
Mar 24, 2024 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2024

This is our 3rd vehicle from this dealership, we are very happy with the staff from the leasing process to the time the cart needs service. They do a great job. And if you are looking to buy an MB, ask for J More

by SSalgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Feb 16, 2024 -

Mercedes-Benz of San Jose responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of San Jose. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 09, 2024

Genuine dealership to work with. The guys there were friendly and seemed honest. Definitely would buy again from them More

by Llly78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kal Siddiqui, Choch, Ted and Daniel
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Feb 12, 2024 -

Mercedes-Benz of San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 05, 2024

The dealer is very nice, very easy schedule an appointment. The technician is very friendly, professional and timely. More

by Dianengoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Jan 08, 2024 -

Mercedes-Benz of San Jose responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 19, 2023

On hold for over 45 minutes now; no one has checked in with me even once. The irony is their nonstop ad bragging about their service More

by scott
Service Communication
Recommend Dealer
No
Employees Worked With
No one bothered
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Dec 20, 2023 -

Mercedes-Benz of San Jose responded

Hi Scott, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 214-3009 -- we hope to hear from you soon.

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