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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.4
391 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 391 reviews

January 03, 2023

Came for a regular 50K service with a persistent mic volume issue with Bluetooth devices and Chris Hitchcock and his team were empathetic, responsive, and motivated to help with this issue. Next day, More

by Vishal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hitchcock
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Jan 05, 2023 -

Mercedes-Benz of San Jose responded

Hi Vishal, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of San Jose and we hope to be of service again in the future.

December 29, 2022

My car was fixed in a timely manner and I was updated every step of the way my car was given back to me in a couple days and I’m very appreciative More

by mspuddinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jan 01, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Great service and quick turn around time. This is enough and I do like doing surveys. More

by Elaine Walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 26, 2022 -

Mercedes-Benz of San Jose responded

Hi Elaine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

Always great service and friendly staff. I been taking my car there for 5 years and I always have a pleasant experience. More

by Stephany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia
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Dec 26, 2022 -

Mercedes-Benz of San Jose responded

Hi Stephany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

My service advisor was very nice ! All what I asked was done in a timely manners ! More

by jwingender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher H.
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Dec 26, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Fast, easy and friendly. They make you feel safe and they are honest, and the costumer service is amazing More

by jmlopez831
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 26, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

Found them to be very professional and easy to deal with. Bill, the service guy I dealt with was really helpful and strait forward. They were great to work with. More

by alexg95062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Dec 20, 2022 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2022

The greeting and service explanation was cordial and thorough. Service provided in less than the estimated time More

by Jimmaggio1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
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Dec 17, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

Good Service. Frequent update. Service Advisor did his best to get a loaner car. Happy with the final outcome. More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Dec 17, 2022 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 12, 2022

Good place to buy but the follow up needs improvement as the after sales service was lacking in my case More

by rajee1.jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse/Sean
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Dec 15, 2022 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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