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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.4
391 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 391 reviews

February 09, 2023

I am 100% satisfied with the service my vehicle received. I owe it all to my service coordinator, Daniel Salinas. He's informative, experienced, and professional. I always feel comfortable bringing our vehic More

by Melody B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
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Feb 11, 2023 -

Mercedes-Benz of San Jose responded

Hi Melody, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

David Truong was professional, friendly, helpful, and definitely wonderful at his job. He went above and beyond to make sure that I received exceptional service. I plan to continue to bring my car back t More

by JulieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Feb 12, 2023 -

Mercedes-Benz of San Jose responded

Hi Julieq, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2023

Joshua turned our experience into a great one. Very knowledgeable. I will definitely be back. He kept us informed about the processes. Great job More

by Mr Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
Report | Print
Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2023

Very informative, courteous, and helpful were the people of the dealership. The dealership was very helpful and professional. More

by mwamp4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Vargas Manzo, Alvin Toe, Keith- sales manager
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Feb 11, 2023 -

Mercedes-Benz of San Jose responded

We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2023

Took my car into the service department for a tire issue with no appointment. Danny salinas helped me out with getting me a new tire. I was in and out within an hour. Fast and great customer service. More

by Tmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny salinas, David Ortiz, Paul Yuksen
Report | Print
Feb 11, 2023 -

Mercedes-Benz of San Jose responded

Hi Tmoss, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of San Jose

February 06, 2023

My assigned person was pretty slow and unresponsive. Dealership people are pretty slow in general . Felt like i own a mediocre brand . Never visiting again. More

by Robinhood
Recommend Dealer
No
Employees Worked With
Lyndon Devera
Report | Print
Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of San Jose. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 214-3009 to discuss what we can do to help.

February 06, 2023

It is nice to have a MB dealership so close to my home. My service person, Bill, is very professional and honest when it comes to "what works needs/should" be completed on my Sprinter. More

by mlydon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill
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Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2023

Danny had my car in and out Fast service and great customer service. I did not have an appt drove in as a waiter. More

by Tmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Report | Print
Feb 08, 2023 -

Mercedes-Benz of San Jose responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Today is Thursday. Thus is Arif. Great dealership. Great service. Great cars. Great people. Great everything. Thank you. More

by arifarifinamdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David T.
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Feb 06, 2023 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

It’s my third car purchased from there. The sales are very professional and friendly. Would love to go back again. More

by Grant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tedi Mansour
Report | Print
Feb 06, 2023 -

Mercedes-Benz of San Jose responded

Hi Grant, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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