Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
Contact Dealership

3000 Capitol Expy.

San Jose, CA

95148

Directions

By Type

Showing 387 reviews

February 08, 2023

Took my car into the service department for a tire issue with no appointment. Danny salinas helped me out with getting me a new tire. I was in and out within an hour. Fast and great customer service. More

by Tmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny salinas, David Ortiz, Paul Yuksen
Report | Print
Feb 11, 2023 -

Mercedes-Benz of San Jose responded

Hi Tmoss, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of San Jose

February 06, 2023

My assigned person was pretty slow and unresponsive. Dealership people are pretty slow in general . Felt like i own a mediocre brand . Never visiting again. More

by Robinhood
Recommend Dealer
No
Employees Worked With
Lyndon Devera
Report | Print
Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of San Jose. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 214-3009 to discuss what we can do to help.

February 06, 2023

It is nice to have a MB dealership so close to my home. My service person, Bill, is very professional and honest when it comes to "what works needs/should" be completed on my Sprinter. More

by mlydon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2023

Danny had my car in and out Fast service and great customer service. I did not have an appt drove in as a waiter. More

by Tmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Salinas
Report | Print
Feb 08, 2023 -

Mercedes-Benz of San Jose responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Today is Thursday. Thus is Arif. Great dealership. Great service. Great cars. Great people. Great everything. Thank you. More

by arifarifinamdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David T.
Report | Print
Feb 06, 2023 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

It’s my third car purchased from there. The sales are very professional and friendly. Would love to go back again. More

by Grant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tedi Mansour
Report | Print
Feb 06, 2023 -

Mercedes-Benz of San Jose responded

Hi Grant, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 28, 2023

Qaise Mojaddedi was not honest on financing warrenty on the vehicle and yelling at me and harassment More

by tinainfo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Qaise Mojaddedi
Report | Print
January 25, 2023

The price of service is okay. My service advisor explains things well. However, when I entered, everything from my glovebox is on the chair, and floor. I couldn't find my registra More

by vxue
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 27, 2023 -

Mercedes-Benz of San Jose responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 214-3009 to discuss what we can do to help.

Jan 27, 2023 -

vxue responded

I think I can better explain if there is a number that I can text my image to. Thanks.

January 21, 2023

Lyndon Devera was so nice and did an excellent service on our GLC 300. Excellent job, Lyndon More

by violetacabacungan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
Report | Print
Jan 24, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of San Jose

Jan 24, 2023 -

violetacabacungan responded

Hello, I was happy with the service done. Thanks to Lyndon Devera.

January 20, 2023

I am very happy with the service I receive by everyone there, and especially from my advisor, Christopher. They are thorough, fast and polite, and I highly recommend them. More

by Happy Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hitchcock
Report | Print
Jan 24, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of San Jose and we hope to be of service again in the future.

1
...
16
17
18
...
39