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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.4
391 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 391 reviews

March 03, 2023

Very clear and helpful over the phone, got my car back to me quickly, gave me updates on my car throughout the process. Will be coming back. More

by Colton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
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Mar 06, 2023 -

Mercedes-Benz of San Jose responded

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 02, 2023

Very nice service advisor. He took care of my car when I left it last Friday with no idea who will be willing attend to my car because the previous service advisor who usually More

by eufronio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 06, 2023 -

Mercedes-Benz of San Jose responded

Hello, Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2023

I took my car for a recall in a sunroof on my old Mercedes, some how when they check the sunrooff they said it was already broken, when I never have a problem for almost 20 years, now I have to drive More

by bebt2003
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Troung
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Feb 28, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (408) 214-3009 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 17, 2023

Great customer service! We were very happy with the experience. Thank you to both Kevin and Alvin! More

by teera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Alvin
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Feb 22, 2023 -

Mercedes-Benz of San Jose responded

Hi Teera, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of San Jose! Drive safe, and we'll see you on the road.

February 16, 2023

Excellent service, Great customer skills, the process was smooth and easy. Will keep using Mercedes-Benz of San Jose in the future. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill - FedEx Sprinter Mercedes-Benz of San Jose
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Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi Luis, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 15, 2023

I was very satisfied with the service I received from this dealership great experience. They helped me with everything I needed thanks to everyone that worked on my deal. More

by Aziz_latifi@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa saaed
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Feb 19, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 15, 2023

Low coolant issue is resolved in the service, and the recall repair is also done. More

by Shuai Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
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Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 15, 2023

Service center was able to diagnose a couple of complicated issues with my Sprinter 3500 motor homeand and get me back on the road. More

by SmallMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellar
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Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Good customer services, such as prompt responses and detailed explanations on all different aspects and options. More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ngo
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Feb 19, 2023 -

Mercedes-Benz of San Jose responded

Hello Eric, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 12, 2023

Excellent service, was able to get exactly what I was looking for. Love Mercedes and I'll continue to get my cars from here. More

by Bardales1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Shah
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Feb 14, 2023 -

Mercedes-Benz of San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of San Jose

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