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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 387 reviews

February 16, 2023

Excellent service, Great customer skills, the process was smooth and easy. Will keep using Mercedes-Benz of San Jose in the future. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill - FedEx Sprinter Mercedes-Benz of San Jose
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Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi Luis, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 15, 2023

I was very satisfied with the service I received from this dealership great experience. They helped me with everything I needed thanks to everyone that worked on my deal. More

by Aziz_latifi@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa saaed
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Feb 19, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 15, 2023

Low coolant issue is resolved in the service, and the recall repair is also done. More

by Shuai Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 15, 2023

Service center was able to diagnose a couple of complicated issues with my Sprinter 3500 motor homeand and get me back on the road. More

by SmallMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellar
Report | Print
Feb 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Good customer services, such as prompt responses and detailed explanations on all different aspects and options. More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ngo
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Feb 19, 2023 -

Mercedes-Benz of San Jose responded

Hello Eric, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 12, 2023

Excellent service, was able to get exactly what I was looking for. Love Mercedes and I'll continue to get my cars from here. More

by Bardales1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Shah
Report | Print
Feb 14, 2023 -

Mercedes-Benz of San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of San Jose

February 09, 2023

I am 100% satisfied with the service my vehicle received. I owe it all to my service coordinator, Daniel Salinas. He's informative, experienced, and professional. I always feel comfortable bringing our vehic More

by Melody B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
Report | Print
Feb 11, 2023 -

Mercedes-Benz of San Jose responded

Hi Melody, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

David Truong was professional, friendly, helpful, and definitely wonderful at his job. He went above and beyond to make sure that I received exceptional service. I plan to continue to bring my car back t More

by JulieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Feb 12, 2023 -

Mercedes-Benz of San Jose responded

Hi Julieq, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2023

Joshua turned our experience into a great one. Very knowledgeable. I will definitely be back. He kept us informed about the processes. Great job More

by Mr Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
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Feb 09, 2023 -

Mercedes-Benz of San Jose responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2023

Very informative, courteous, and helpful were the people of the dealership. The dealership was very helpful and professional. More

by mwamp4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Vargas Manzo, Alvin Toe, Keith- sales manager
Report | Print
Feb 11, 2023 -

Mercedes-Benz of San Jose responded

We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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