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Mercedes-Benz of San Jose
San Jose, CA
391 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 391 reviews
March 15, 2023
Thank you for addressing the recall on my car. Your prompt action prevented any potential safety issues. I appreciate your commitment to ensuring the safety of your customers. Your attention to Your prompt action prevented any potential safety issues. I appreciate your commitment to ensuring the safety of your customers. Your attention to detail is commendable. I am grateful for your professionalism and expertise. Thanks for taking care of the issue so quickly. Your thoroughness and efficiency are impressive. You made the process easy and stress-free for me. Your dedication to quality service is admirable. You exceeded my expectations in handling the recall. Your communication throughout the process was excellent. Thanks for providing me with a safe and reliable car. I feel confident driving my car again, thanks to you. You demonstrated great care and concern for my safety. Your service has earned my trust and loyalty. More
by jasonle1234
Employees Worked With
Mercedes in San Jose
March 10, 2023
the staff here was very helpful and had helped solve my issue. they also had great communication by letting me know what’s going on with my car and when it’ll be done. issue. they also had great communication by letting me know what’s going on with my car and when it’ll be done. More
by victoria
Employees Worked With
jose
March 10, 2023
Good location, it's convenient for everybody when they are busy going to work but some of staff in office pretended not to need customers. the office staff’s service attitude is not really friendly Adviso are busy going to work but some of staff in office pretended not to need customers. the office staff’s service attitude is not really friendly Advisor is perfect. More
by Hong Nguyen
Employees Worked With
Lyndon Devera Is perfect
March 07, 2023
Good as they promised. On time and washed the car nice and clean. The waiting area had only hot water and tea. The coffee machine were both broken. On time and washed the car nice and clean. The waiting area had only hot water and tea. The coffee machine were both broken. More
by sam.boun
Employees Worked With
Christopher Hitch
