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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
388 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
Contact Dealership

3000 Capitol Expy.

San Jose, CA

95148

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Showing 388 reviews

March 14, 2023

My advisor Jose Plasencia-Arellano is very helpful and patient. I will visit him again in the near future. More

by EZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia-Arellano
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Mar 17, 2023 -

Mercedes-Benz of San Jose responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 10, 2023

the staff here was very helpful and had helped solve my issue. they also had great communication by letting me know what’s going on with my car and when it’ll be done. More

by victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose
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Mar 13, 2023 -

Mercedes-Benz of San Jose responded

Hello Victoria, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2023

Good location, it's convenient for everybody when they are busy going to work but some of staff in office pretended not to need customers. the office staff’s service attitude is not really friendly Adviso More

by Hong Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera Is perfect
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Mar 14, 2023 -

Mercedes-Benz of San Jose responded

Hi Hong, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 09, 2023

The online appointment is easy. The facility is clean and welcoming. I am satisfied with the service. More

by duc.sanjose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia-Arellano
Report | Print
Mar 13, 2023 -

Mercedes-Benz of San Jose responded

Hello, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 08, 2023

I got good deal and good service I am very happy with my Mercedes my all family love the car More

by Renasran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Singh
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Mar 12, 2023 -

Mercedes-Benz of San Jose responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2023

Good as they promised. On time and washed the car nice and clean. The waiting area had only hot water and tea. The coffee machine were both broken. More

by sam.boun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hitch
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Mar 10, 2023 -

Mercedes-Benz of San Jose responded

Hi Sam, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 07, 2023

The facility is nice and clean, the service advisor knowledgeable and accommodating. my van is finished as it promised on time. More

by bhgonz2943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
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Mar 10, 2023 -

Mercedes-Benz of San Jose responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 03, 2023

Very clear and helpful over the phone, got my car back to me quickly, gave me updates on my car throughout the process. Will be coming back. More

by Colton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
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Mar 06, 2023 -

Mercedes-Benz of San Jose responded

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 02, 2023

Very nice service advisor. He took care of my car when I left it last Friday with no idea who will be willing attend to my car because the previous service advisor who usually More

by eufronio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 06, 2023 -

Mercedes-Benz of San Jose responded

Hello, Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2023

I took my car for a recall in a sunroof on my old Mercedes, some how when they check the sunrooff they said it was already broken, when I never have a problem for almost 20 years, now I have to drive More

by bebt2003
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Troung
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Feb 28, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (408) 214-3009 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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