Mercedes-Benz of San Jose

Service department associates are professional and courteous. Great ambassadors for this dealership. From intake to completion of services, I was kept informed of services required and suggested. Deal courteous. Great ambassadors for this dealership. From intake to completion of services, I was kept informed of services required and suggested. Dealership overall is clean and well maintained. More

Great sales person and Great manager all the staff is good it was great experience with These dealerships looking forward to do more business with them keep it up good it was great experience with These dealerships looking forward to do more business with them keep it up More

I was extremely pleased with the service provided in my on my car. Thank you! on my car. Thank you! More

every body was frm sales managemen to service advisors was absolutely great. thank you very much. was absolutely great. thank you very much. More

Some of the best customer service I have ever received. The sales staff and the financial team accommodated me and some of the issues I got while getting insurance. Overall I would definitely recommend and The sales staff and the financial team accommodated me and some of the issues I got while getting insurance. Overall I would definitely recommend and will be returning when I’m ready to upgrade my vehicle. More

David was beyond amazing! Thank you for everything! Everything was extremely smooth thanks to you! Thank you for everything! Everything was extremely smooth thanks to you! More

The work and service were outstanding. Thank you for the time and attention which was spent on my vehicle. Jose is very professional and knowledgeable. Thank you! Thank you for the time and attention which was spent on my vehicle. Jose is very professional and knowledgeable. Thank you! More

The issue was fixed correctly and in a timely manner. The waiting room is pleasant. Communication for shuttle service can be improved, it left more than 30 minutes after the designated departure time wit The waiting room is pleasant. Communication for shuttle service can be improved, it left more than 30 minutes after the designated departure time without any notification. I would have missed it if I didn’t ask around. More

Dealership posts photos of available cars. Call to see if car is available. Go down to dealership. Sales associates indicates car is on hold/sold. Followed up later for the car as it was s Call to see if car is available. Go down to dealership. Sales associates indicates car is on hold/sold. Followed up later for the car as it was still posted for sale. Online sales indicated car sold. Mentioned another car available. Came by to the dealership next day. Per sales associates the Dealership Assistant Mgr. is holding the initial car interested in for a family member nephew. Fast forward: Outside of Stephanie & front desk. Staff/cleaning crew sits in lobby and watches the game. Brought in car for additional service after purchase. Service area staff (from a couple of departments) mouths terrible language. I asked staff to have General Mgr. call. NO GM calling. More

Great service,my guy Jose A is trustworthy he is my go to and he always do extra mile all the time! and he always do extra mile all the time! More