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Mercedes-Benz of San Diego
San Diego, CA
574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 574 reviews
September 20, 2023
If I could leave a zero or minus I would. I bought a $200 K electric Mercedes 580 EQS and have had to had it towed twice to Mercedes San Diego the first time for a blown tire from a pothole t I bought a $200 K electric Mercedes 580 EQS and have had to had it towed twice to Mercedes San Diego the first time for a blown tire from a pothole the second time two tires and two rims . They told me after the first time that I was uninsured and I have them $800 for the tire. The second time was two tires and rims which was going to be almost $5000 dollars where Mercedes roadside assistance left us stranded on a dangerous road with a 1 year old child for 4 1/2 hours. They gave me a gas loaner and then proceeded to keep my car through incompetence for almost 6 weeks. I then found out I was insured (paid about $4500) for this. Not only would they not give my car back but the manager insisted on $5000 in cash before I could get the car. I will never buy another Mercedes and will tell everyone not too by treatment from this dealer especially the manager. If you heard ALL the story you would never go near this dealership. More
by geoffnmel
Employees Worked With
Manager
September 14, 2023
Mercedes Benz is my go to place. Ryan Zatt recently assiste me with the purchase of my new Mercedes. He was very professional and helpful. Ryan Zatt recently assiste me with the purchase of my new Mercedes. He was very professional and helpful. More
by lnchmny
Employees Worked With
Ryan Zatt
September 14, 2023
Seller guys all very kind but manager is the problem. He didnt allow fix my problem as they told me. So please do not Believe the management He didnt allow fix my problem as they told me. So please do not Believe the management More
by varolmetin
Employees Worked With
Al is amazing, Sean Weaver
September 07, 2023
The sales lady is very polite and caring person Grace answered all my questions and solved all my concerns. She has taken really good care of me. Thank you very much and good luck with your business. answered all my questions and solved all my concerns. She has taken really good care of me. Thank you very much and good luck with your business. More
by samingberman
Employees Worked With
Grace, Sean Weaver
September 01, 2023
From start to finish it was an informative and easy process. Excellent service! Appreciate that it was a low pressure sales experience, which allowed us the time to make our decision. Jeff was the best process. Excellent service! Appreciate that it was a low pressure sales experience, which allowed us the time to make our decision. Jeff was the best! More
by ambulawka
Employees Worked With
Jeff Dodds
August 31, 2023
The dealership looked very clean upon arrival. Lexi had everything ready for us when we came in and we purchased our car and were on the road in no time. The car was in clean condition and everyth Lexi had everything ready for us when we came in and we purchased our car and were on the road in no time. The car was in clean condition and everything went as smoothly as possible. More
by chrissaryan
Employees Worked With
Lexi
August 18, 2023
Ask for NiCK ! ! He treated me amazingly well, and gave me a top notch, first rate, red carpet experience!! I’d buy more cars from him if I needed more cars hahah !! ! He treated me amazingly well, and gave me a top notch, first rate, red carpet experience!! I’d buy more cars from him if I needed more cars hahah !! Will def shop there again !! More
by The real car nut
Employees Worked With
Nick Lehman
August 02, 2023
Mike was very professional and listen carefully to what I wanted. He knows the product well and communicates confidence in the brand. I’ve driven the car for a few days now and I’m very satisfied with the re wanted. He knows the product well and communicates confidence in the brand. I’ve driven the car for a few days now and I’m very satisfied with the results. I didn’t want to haggle over price or trade in values, but rather to be sold a good quality in Mercedes Benz. More
by John T
Employees Worked With
Mike Montesano
