Mercedes-Benz of San Diego

The salesperson was excellent. He knew about the and told all options and packages the C300 came with. By time finish signing paper car in show room waiting for me to take her home. told all options and packages the C300 came with. By time finish signing paper car in show room waiting for me to take her home. More

Ross took great care of me you definitely have a customer for life! He helped me with other things that need to be taken care off for my car. for life! He helped me with other things that need to be taken care off for my car. More

Dropped my car in for a routine prepaid service. Car remained at dealer for 2 nights. No courtesy vehicle offered. I booked online a week ahead. Added message if someone could pick car up - no call. Ov remained at dealer for 2 nights. No courtesy vehicle offered. I booked online a week ahead. Added message if someone could pick car up - no call. Overall poor experience as service reps were too busy to call and advise me of status. Maybe a little harsh on my comments due to the COVID-19 pandemic, but just letting you know my experience. More

Lied & wasted my time Drove 3 hours to San Diego shortly after confirmation from "internet sales manager" Randy Johnson that a car was available for me to test drive. After Drove 3 hours to San Diego shortly after confirmation from "internet sales manager" Randy Johnson that a car was available for me to test drive. After I arrived, I was told that the car wasn't sold, but possibly would be and that someone gave a credit app but no deposit on the car. They wouldn't even let me test drive it. Complete waste of time and didn't even say sorry. Avoid these guys at all costs. More

Great dealership with long history here. They have separate facilities for working on trucks and sprinter vans. They are clean, quick and are guaranteed service fro MB separate facilities for working on trucks and sprinter vans. They are clean, quick and are guaranteed service fro MB More

They sold me a car w defective paint and they refuse to repaint it. The internet is filled w complaint about defective paint on red cars. They offered me a deal, 10,000 to paint it. We are a military fam repaint it. The internet is filled w complaint about defective paint on red cars. They offered me a deal, 10,000 to paint it. We are a military family and this is how we are treated. they don’t stand by their product! More

Defrauded by Dealer I was defrauded by the dealership when purchasing my vehicle. I purchased a slightly used car from the dealer last month for over $50k. Before makin I was defrauded by the dealership when purchasing my vehicle. I purchased a slightly used car from the dealer last month for over $50k. Before making the purchase, I confirmed that the car had both keys and all paperwork, and was told affirmatively that it did. After all the paperwork was signed and sale completed, and the car was being delivered to me after detail, I'm told that the dealer can't find the second key and manual. I was told that those would be sent to me shortly after they are found, or if they can't be found, I'd be sent a replacement. I have now been strung along for over a month and the manager is reneging on sending me the key or the manual. I am very disappointed, and expected much more from a Penske dealership and an MB dealership. More

the worst ever every time I been to this dealership I have had a negative experience. No wonder why the turnover is so high. They monopolize San Diego dealerships so every time I been to this dealership I have had a negative experience. No wonder why the turnover is so high. They monopolize San Diego dealerships so I would rather go outside the city. They are rude, incompetent and unprofessional. Their service department and management are the worst. More