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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

August 20, 2020

So far the service has been prompt and timely. The service rep was curtious. I do not understand why he was unable to find my vehicle under a previous visit. More

by sdpd911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes Service Rep., Sean Weaver
Aug 20, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the feedback! We are delighted to know that during your recent service visit our team was prompt and quick and we will make sure to share all your feedback with management. We hope that you will continue to visit us!

August 15, 2020

Very nice service. Mercedes Benz of San Diego never fails to do a good job! Better than any other mechanics. Highly recommend. Also nice to go home with a clean car!! More

by silviametzger
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 15, 2020 -

Mercedes-Benz of San Diego responded

We're super happy to know of your recommendation for us. Thanks for your feedback about the services provided and we wish you happy travels!

August 07, 2020

Excellent Service I was very impressed with the service, especially during this pandemic . Tommy Dykes was professional, and kind. The entire process of drop off, loa More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes
Aug 07, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review, DJ. We will be sure to thank Tommy for providing you with excellent service. We look forward to working with you again.

August 07, 2020

The service and treatment l got was excellent. Specially from Tom Nguyen and also from Tim Durante , L . Levinson and Shea Smith. I will recommend your company and those people anytime and also buy my nex More

by Peter
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen, Tim Durante, L.Levinson ,Shea Smith
Aug 08, 2020 -

Mercedes-Benz of San Diego responded

Thanks for your great review for each of our team members, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of San Diego! We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2020

Excellent deal and experience. If I had a car dealership I’d hire Frank to be my general manager! Exactly what I wanted, and the sales staff was very knowledgeable. More

by Jkaynapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Sean Weaver
Aug 06, 2020 -

Mercedes-Benz of San Diego responded

Hi there, thank you for the great review! We are happy to hear your experience with Frank and our team has given you excellent service. We appreciate your business and are here anytime you need help.

August 02, 2020

Mike Mortenson was very helpful and your whole staff was very attentive. When I got there to drop off they were ready and had the loaner car prepped to go. More

by tsalant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mortenson, Sean Weaver
Aug 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review. We will be sure to thank Mike and the rest of the team for providing you with attentive service. Let us know if there is anything else we can help you with.

July 30, 2020

Very timely and very efficient in getting the service done as promised, on time S promised and done correctly the first time as promised. More than friendly. More

by bnmg43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes, Sean Weaver
July 24, 2020

I'm delighted with my service advisor / Collette Conner, she's very knowledgeable, kind And a reliable person. I'm satisfied with the job performed in my vehicle. 👍🏼👍🏼 More

by Drdc7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners
July 21, 2020

Very good experience. Waited for my car and felt safe with all COVID protocols in place. Service was done in a timely manner and all my concerns were answered. More

by RaquelMM
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 22, 2020 -

Mercedes-Benz of San Diego responded

Raquel, thank you for taking the time to share your good service experience with Sean! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 14, 2020

Excellent as expected Ross Benson. Best Service Mgr I have ever worked with. If that ever changes I will let you know. NO MORE SURVEYS, OK? XXXXXXXXXXXXXXXX XXXXXXXX More

by GENEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benson
Jul 14, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with us and with the help of Ross. We value your business!

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