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Mercedes-Benz of San Diego

San Diego, CA

4.9
614 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 614 reviews

November 03, 2020

Luke took care of everything very nicelyThanks for your Luke took care of everything very nicely Thanks for your help.I am grateful for your efficient help in the last 4 years.i had a good experience with More

by Pinena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 03, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the wonderful review, Pinena! We are happy to see that Luke's outstanding service went above and beyond for you and has earned your loyal business. We look forward to working with you again.

November 02, 2020

Trudi was my service writer, I was taken care of right on time. I came in for a passenger side air bag recall. A Lyft ride was provided for me. Thank you A Sumoski More

by anitagsumoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudi, Sean Weaver
Nov 02, 2020 -

Mercedes-Benz of San Diego responded

It's wonderful to see you were well taken care of by Trudy. Thank you for choosing Mercedes-Benz of San Diego for your automotive needs and see you again next time.

November 01, 2020

Luke was my service advisor for the second time and provided excellent service. My first Mercedes and the service is always really great. Thank you. More

by Comptonlnusn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 02, 2020 -

Mercedes-Benz of San Diego responded

Your review made us really proud. We love hearing that our employees, such as Luke, are going above and beyond for our customers and delivering reliable service. Until we see you, and your Mercedes, next we will be sure to keep up our timely services and courteousness.

October 30, 2020

When ever I come into the service department, I am greeted by friendly prompt staff and nice lounge area. Collette has been great in getting me in and out quickly and always has a lloaner car for m More

by Embert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette , Sean Weaver
October 29, 2020

Excellent and prompt service as recommended for Service A while waiting in the comfortable waiting area. Enjoyed the free coffee provided there and watching TV program. More

by gggmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
October 28, 2020

Work was done as promised. My car was returned freshly washed. My service advisor, Tommy, explained everything to me. And I was able to conveniently pay online. More

by Pilarstraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
October 26, 2020

Alexander Teeter is very personal yet professional and an excellent technician to work with. Honesty is crucial today's world; he represents Mercedes well! Thanks Alex More

by Goodwillhope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Teeter
October 24, 2020

They were extremely busy but when you get to Collette she will take good care of you. My headliner had been damaged by a hydraulic leak. It is no longer available so Collette offered to take it to an uphols More

by Papa P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette
October 24, 2020

Friendly serviceAttention to customer needsAl did a Friendly service Attention to customer needs Al did a good job, went to 2 prior dealers didn't even look at me, their loss I guess More

by Josefina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hamed , Sean Weaver
October 22, 2020

Amazing experience! All of the staff were very friendly & helpful! They made the process of leasing a new car super easy & painless. Would definitely recommend! More

by Gabriele Soukup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaudry, Sean Weaver
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