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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

October 15, 2020

Customer Service Rep (Luke) never fails, ALWAYS provide the best service possible. MY car is taken cared of with every details in performing required maintenancd More

by La695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Morgan, Sean Weaver
Oct 16, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the positive review and rating! We are happy to know that you have had 5-star experiences with us and with the help of Luke. We truly appreciate your business and we are always here to help!

October 14, 2020

Nicolete Paiva, did an awesome customer service and was quick in responding for any questions asked, followed up with me and made sure everything was great with the new purchased! More

by Kevin.Kl0115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolete Paiva
Oct 15, 2020 -

Mercedes-Benz of San Diego responded

Thank you for taking the time to share your experience with us. It's great to know that you received five-star service while at our dealership. Please let us know if we can be of any further assistance.

October 11, 2020

Collette Conners has been my service rep. for most of the life of my car. I trust her judgement implicitly. She is simply the best! More

by rosebernard49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners, service rep.
Oct 12, 2020 -

Mercedes-Benz of San Diego responded

Rose, thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing us, and we hope to see you again soon!

October 10, 2020

Excellent . Really appreciated the kindness and attention. Very happy with their efficiency and comfort. Was able to complete everything on time. Would recommend to anyone More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collete, Sean Weaver
Oct 11, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

October 09, 2020

Service was prompt and excellent!tTom kept me informed and when I arrived he had my car clean and ready! I will be coming back again More

by Eby Kaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Sean Weaver
Oct 10, 2020 -

Mercedes-Benz of San Diego responded

Eby, Thank you for taking the time to write about your experience working with Tom. We appreciate your positive comments and look forward to seeing you again down the road.

October 07, 2020

My consultant Luke Morgan gave me tremendous peace of mind during my experience at Mercedes San Diego, his confidence and expertise are valued and appreciated More

by jemerick4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Like Morgan , Sean Weaver
Oct 08, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Luke. We value your business and we hope that you will continue to choose us as your dealership!

October 01, 2020

Tommy was very helpful and made everything very easy! Also the young man cleaning the cars as they were dropped off was very thorough and reassured me that they care about the cleanliness of the cars and More

by Lmhoban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Sean Weaver
Oct 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the excellent review! We are pleased to see that Tommy and the team's outstanding service made you feel so welcomed and that the cleanliness of the car made a positive impression on you. Congratulations on your purchase; we look forward to working with you again.

October 01, 2020

Mercedes Benz of San Diego gave me the greatest customer service. I felt like a very important person, the way they handled my car and the way Ms. Conner took care of making it so easy without Stressing me More

by mrsbarba43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Conner, Sean Weaver
Oct 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the outstanding review! We are so pleased to see that our team treated you as the VIP that you are to us. We look forward to working with you and your Mercedes again.

September 27, 2020

This is the first service of our first Mercedes Benz. Ross was very helpful and knowledgeable.I was informed on the process during the service. I would recommend this dealership. More

by guidoC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross
September 26, 2020

Collette kept me informed and ensured me and my car was taken care of. The work on my car was exceptional. I was informed of what was being done and areas that needed my attention. Thanks service departme More

by Ty Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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