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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

October 30, 2020

When ever I come into the service department, I am greeted by friendly prompt staff and nice lounge area. Collette has been great in getting me in and out quickly and always has a lloaner car for m More

by Embert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette , Sean Weaver
October 29, 2020

Excellent and prompt service as recommended for Service A while waiting in the comfortable waiting area. Enjoyed the free coffee provided there and watching TV program. More

by gggmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
October 28, 2020

Work was done as promised. My car was returned freshly washed. My service advisor, Tommy, explained everything to me. And I was able to conveniently pay online. More

by Pilarstraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
October 26, 2020

Alexander Teeter is very personal yet professional and an excellent technician to work with. Honesty is crucial today's world; he represents Mercedes well! Thanks Alex More

by Goodwillhope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Teeter
October 24, 2020

They were extremely busy but when you get to Collette she will take good care of you. My headliner had been damaged by a hydraulic leak. It is no longer available so Collette offered to take it to an uphols More

by Papa P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette
October 24, 2020

Friendly serviceAttention to customer needsAl did a Friendly service Attention to customer needs Al did a good job, went to 2 prior dealers didn't even look at me, their loss I guess More

by Josefina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hamed , Sean Weaver
October 22, 2020

Amazing experience! All of the staff were very friendly & helpful! They made the process of leasing a new car super easy & painless. Would definitely recommend! More

by Gabriele Soukup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaudry, Sean Weaver
October 21, 2020

My visit to M/B was to have them check on a recall notice that I received from Mercedes and service rep Mike was very helpful & explain the entire situation & even explained that I may or may not have to has More

by Dfryer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike - Service Rep
October 21, 2020

When you buy a new car, you want it to look showroom ready. Our new sprinter was given to us with the top completely dirty. And the inside floor and walls not wiped down as well. This is our only compla More

by Slkd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Al, and John
October 20, 2020

Everyone at the Mercedes Dealership were very attentive. I am on my third Mercedes with Ross Benson. He is so informative and helpful when I need to have my car serviced More

by joanne/ Petunia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benson
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