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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

November 17, 2020

They taking care from A to Z without any doubt. The facility is very clean and accommodated with modern coffee machine to let you select exactly how you wanted. More

by tuan ha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
November 16, 2020

Service was excellent, however as I was picking up my vehicle after being serviced the person greeting me said he’d get my car right away. After several other customers came and went, I want told my car More

by terry.rabbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes, Sean Weaver
November 13, 2020

Just a visit for a recall. Ross took the car off to get the job on the sunroof done, and I was quickly out of the dealership. Thanks to him and the technician. More

by Lnewman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benson
Nov 14, 2020 -

Mercedes-Benz of San Diego responded

Thank you for taking the time to share your excellent experience with Ross! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 07, 2020

The service was outstanding, as was my service advisor, Tommy. In addition to the scheduled service, he went out of the way to arrange for some special help (details) More

by Tlund5123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Sean Weaver
Nov 08, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review. We will be sure to thank Tommy for providing you with outstanding service. We look forward to working with you again.

November 06, 2020

Had a great experience with collette kept me informed with work on the car and she was polite and funny during our conversation she's a keeper. Thanks William Craig 😊 More

by william
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 06, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the 5-star review! We will be sure to thank William and Collette for you!

November 05, 2020

Great experience. Nick was extremely knowledgeable about the brand and very helpful. He made this an easy process and I’m so happy with my new car. Highly recommend! More

by AlessioTringali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lehman, Jay Puna
Nov 05, 2020 -

Mercedes-Benz of San Diego responded

Thank you for taking the time to leave a review! We hope to be of service to you again! Take care!

November 04, 2020

I knew what I was looking for and directed to the model with enough clarification regarding the other models to make the decision a "no brainer." More

by annerosser
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garduno
Nov 05, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 03, 2020

Luke took care of everything very nicelyThanks for your Luke took care of everything very nicely Thanks for your help.I am grateful for your efficient help in the last 4 years.i had a good experience with More

by Pinena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 03, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the wonderful review, Pinena! We are happy to see that Luke's outstanding service went above and beyond for you and has earned your loyal business. We look forward to working with you again.

November 02, 2020

Trudi was my service writer, I was taken care of right on time. I came in for a passenger side air bag recall. A Lyft ride was provided for me. Thank you A Sumoski More

by anitagsumoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudi, Sean Weaver
Nov 02, 2020 -

Mercedes-Benz of San Diego responded

It's wonderful to see you were well taken care of by Trudy. Thank you for choosing Mercedes-Benz of San Diego for your automotive needs and see you again next time.

November 01, 2020

Luke was my service advisor for the second time and provided excellent service. My first Mercedes and the service is always really great. Thank you. More

by Comptonlnusn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 02, 2020 -

Mercedes-Benz of San Diego responded

Your review made us really proud. We love hearing that our employees, such as Luke, are going above and beyond for our customers and delivering reliable service. Until we see you, and your Mercedes, next we will be sure to keep up our timely services and courteousness.

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