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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

December 02, 2020

Good deal good customer service!!Customer service is Good deal good customer service!! Customer service is great!!! Nicolete is wonderful sales person got me everything she promised with a great intere More

by idastarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolete Paiva, Sean Weaver
Dec 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you for your five stars! We are pleased that Nicolete made such a positive impression on you and got you such a great deal! Congratulations on your purchase; we look forward to working with you again.

December 01, 2020

Great efficient time-sensitive and reliable service. Great job Gustavo Panco! You guys did the job and provided me a loaner which was necessary. Thanks. More

by David I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Panco
Dec 02, 2020 -

Mercedes-Benz of San Diego responded

Hi David, Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Have a great day!

December 01, 2020

I worked only with Collette and she is outstanding as usual. Collette make sure everything is done correctly and in an expedient manner. I had repairs connected with an accident that was not my fault and More

by Pendleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Connor. 5 star rating
Dec 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you so much for sharing your positive feedback and how well everything went. If there is anything further we can assist with, please do not hesitate to reach out!

December 01, 2020

Extraordinary service, great service providers . Josh Bailey had my car ready at the time he said it would be ready. He even had it washed and ready to go ! More

by lhadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bailey
Dec 02, 2020 -

Mercedes-Benz of San Diego responded

We'll be sure to thank Josh for his delivery of outstanding service. Thank you so much for your feedback and see you again for any future service needs!

November 27, 2020

Reliabel professionl response to the needs of the customer. Some of my systems shut down and they knew exactly what was needed and corrected the problem. Thank you. More

by callahanfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Teeter
November 27, 2020

I have never had anything less than great service from MB of San Diego. Their service reps take great care of you and the car always is great. The loaner car process is painless. My car is a 2005 model an More

by kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Teeter
November 25, 2020

I have been a customer since 2006 and the staff have always been exceptional. My recent service visit was brief and working with Luke Morgan is one of the reasons I continue to come back year after yea More

by RichardF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Morgan, Sean Weaver
November 24, 2020

Mb of SD was very professional, courteous and friendly. Would recommend to friends and family! We enjoyed the whole experience and love our new car! More

by Gracevm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Tim and Ryan
November 21, 2020

Colette Conners is the ultimate Service Representative. She is knowledgeable, helpful efficient and the number one reason I continue to come back to SDMB and lease cars I can’t say that about the telephon More

by Vicki Zeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Conners, Sean Weaver
November 19, 2020

The new Covid processes the dealership has put in place greatly accelerates the check-in and check-out process when taking your car in for service. Much nicer experience. Highly recommend. More

by Mark F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Morgan
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