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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

December 19, 2020

MB of San Diego is an outstanding dealership in service and attention to their clients. We never feel rushed or pushed to close on a car. Ryan Zatt, in particular, always makes us feel welcome. More

by bww5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Zatt
December 19, 2020

Very happy with the service provided. Friendly and courteous. Efficient on service performed. Really appreciate having a loaner car and service call for items repaired. More

by lindaguerra23@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ramano, Sean Weaver
December 17, 2020

A+ My very first experience at MB service department. Ross was extremely polite, helpful and kept me informed each step in the process! Thank you again! More

by carflore77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross
December 13, 2020

I got towed in for service and was so fortunate to land in the care of Collette Connor who provided me with excellent 5 star service More

by Rlelevier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Connor, Sean Weaver
December 11, 2020

The stuff it's very nice, specially my service Rider Collet, she it's great, also the service mgr. Got involved this time with my service, nice person, I will definitely recommend your dealership. More

by Sandra's 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collet, the service Rider it's a great person, Sean Weaver
December 10, 2020

Everything done as requested. Car was there longer than expected. Service advisor may have been new. I had to initially call a couple times to get update on car. More

by melcolorina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor , Sean Weaver
December 10, 2020

Collette Conners is our service advisor and she really takes care of you. When she says your car will be ready it is ready or she will call you ahead of time and let you know why it will not be ready as More

by Dndsilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners
December 09, 2020

The measure of MB customer service excellence should be a comparison to Collette Conners. She is a phenomenal representative for MB-SD. I am constantly impressed and so appreciative of her professional opini More

by Lynn Ewing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners
December 05, 2020

Trudy was my service advisor. She was very knowledgeable and friendly. She kept me updated on everything going on with my car. She answered all my questions. My only complaint is with the car wash. When the More

by Johnny K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 05, 2020 -

Mercedes-Benz of San Diego responded

Johnny, Thank you so much for sharing your positive feedback for our team. I regret to learn about any disappointment with the car wash. Given the opportunity, I would like to speak with you about your experience. Please email me at YWong@penskeautomotive.com. Thank you, ​ Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

December 02, 2020

This place is superb. Everyone is friendly, helpful, respectful and knowledgeable of the job. Me advisoe Alex Teeter is very accomodating, friendly and very knowledgeable of his job. He is the best. Mor More

by Milagros A Hernandez
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX TEETER
Dec 02, 2020 -

Mercedes-Benz of San Diego responded

Thank you for the great review, Milagros! We can't wait to let Alex know how pleased you are with his service and are glad to see that he made you feel welcomed. Please come back at any time.

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