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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

January 15, 2021

The service consultant Trudy was extremely helpful and able to answer all my questions. She kept me informed of the progress every step of the way. Great job thank you More

by Vcflynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy
January 13, 2021

Colette Connors is one of the best representatives and faces from Mercedes-Benz. We come back to MB San Diego because of her. She knows were customer service means. More

by Mowcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colette Conners is the only representative we work with. She is fantastic for customer service. She was right on time, she provided an accurate list of the service work, and she was personable., Sean Weaver
January 13, 2021

The service was excellent. The service advisor was very professional and helpful. I only rated the dealership at 4 stars not because of the service but because they could not get me the car I wanted and he More

by robert.kohler4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ross benson
January 09, 2021

It was very good service even though we are in difficult season with the pandemic of Corona 19. I wish all you guys a wonderful time !! More

by shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 09, 2021 -

Mercedes-Benz of San Diego responded

Thank you for visiting Mercedes-Benz of San Diego, Shan. We are happy to know that you enjoyed our services. We look forward to working with you again!

January 05, 2021

This location and the staff are very Professional , This location and the staff are very Professional , Friendly and Detailed oriented. The waiting time was reasonable. The lounge that was offered w More

by zohrehbanakar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bailey
Jan 05, 2021 -

Mercedes-Benz of San Diego responded

Hi there, thank you for the kind words with our team! We're glad to hear our team has given you excellent service. We hope you consider us again.

January 04, 2021

Exceptional experience each and every visit at Mercedes Benz of San Diego. Best service, friendly staff, safe, helpful and very pleased with my new car. This is my 4th car purchase and I wouldn’t buy a c More

by Mrs Sheppard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Daymia, Sean Weaver
Jan 05, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the five-star review! We love knowing that you received exceptional service with us here at Mercedes-Benz of San Diego. Please let us know if we can be of any further assistance to you!

January 02, 2021

I had originally visited the dealership at El Cajon and left very disappointed with their lack of customer service. When we visited the dealership at San Diego we noticed a huge difference, they have great More

by GLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garduno
Jan 02, 2021 -

Mercedes-Benz of San Diego responded

Congratulations on getting the perfect SUV you were looking for. Thanks for choosing to work with our team at Mercedes-Benz of San Diego! Feel free to reach out if we can help again with anything else.

December 31, 2020

Very good service , service advisor Sergio Valdez really nice and professional I, always with awareness of the problems of the vehicles , very polite .Also the More

by hmdvaMercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
December 31, 2020

Always on top of service but with COVID the express service had no one there and I waited 20 minutes for someone to show up More

by Alyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
December 23, 2020

My service provider was wonderful. She kept me informed throughout the process. Much appreciated. The work was great. They repaired more issues than I knew More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Hofstetter, Sean Weaver
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