Mercedes-Benz of San Diego

Professional, attentive and helpful service. Tom (the store manager) went above and beyond with his professionalism and sincere care for his customers. He has followed up and provided incredible buying e store manager) went above and beyond with his professionalism and sincere care for his customers. He has followed up and provided incredible buying experience. More

Ross is the best service advisor I’ve ever worked with at any dealership. His ability to understand our driving habits and adjust our service needs is awesome! any dealership. His ability to understand our driving habits and adjust our service needs is awesome! More

MB of San Diego has always provided us with a great service. The technicians are knowledgeable and their parts department is well stocked which is not always the case with other dealers throughout the service. The technicians are knowledgeable and their parts department is well stocked which is not always the case with other dealers throughout the continental 48 states. We had already needed an oil change when an engine light happened to come on. MB of SD scheduled us for the very next morning. Within 20 minutes the desk folks called us back to tell us it was a burned DEF pump. The van was returned to us within 6 hours. Pretty incredible service. The price tag of $2,700 for both, the oil change and the repair, is high. However, this is the first significant repair we have encountered on our Sprinter. We operate this van daily, city driving, long distance, and occasional off road activity; this well built machine just keeps on sprinting. The credit due is split between the engineers back in Germany and the well trained service crew here in San Diego. Thank you for your excellent service. More

They provided their usual excellent service. Courteous, efficient and thoughtful treatment in all areas. I certainly will recommend them to others and will visit again. efficient and thoughtful treatment in all areas. I certainly will recommend them to others and will visit again. More

I really appreciated that Case did everything to help us with the process of getting a lease for the first time for a Mercedes GLA 250 with the process of getting a lease for the first time for a Mercedes GLA 250 More

Easy fast appointment, very organized, friendly staff fix my car in half day, Alex Teeter was my service advisor, he gave me updated info about my car with txt msg , and my final bill in txt msg, once they h my car in half day, Alex Teeter was my service advisor, he gave me updated info about my car with txt msg , and my final bill in txt msg, once they have my info and my card and insurance info In their system, very easy checking in and out, overall service is great More

Got a great deal on a new GLE. It’s so beautiful and drives like butter. Dealership is top notch and service department is fantastic. drives like butter. Dealership is top notch and service department is fantastic. More

Service always done with quality, efficiency, and friendliness. Service appointment is on time. The service rep - Ross Bebson is friendly, helpful, and very efficient, and the service is done in qual friendliness. Service appointment is on time. The service rep - Ross Bebson is friendly, helpful, and very efficient, and the service is done in quality way. More

It was the best lease a car we had, it was very smooth and easy. We spent most of our time in the office of the salesman. The salesman was very helpful and professional. and easy. We spent most of our time in the office of the salesman. The salesman was very helpful and professional. More

From the moment we set foot on the property Nick took care of us like we were family. Even with Covid - the process was smooth and once we made up our mind they worked hard so we did not have to sit arou care of us like we were family. Even with Covid - the process was smooth and once we made up our mind they worked hard so we did not have to sit around and get bombarded with upgrade or extra protection offers. Everyone was great to work with and I would highly recommend this dealership based on my first experience More