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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

March 16, 2021

Very professional and very customer satisfaction oriented. Repairs are made and no need to come back. It’s done correctly the first time. Keep up the great work! I have been doing business with them More

by Bak12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Romano, Alex teeter, yee wong. , Sean Weaver
Mar 17, 2021 -

Mercedes-Benz of San Diego responded

Thank you so much for your feedback! Sean and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2021

I'm always impressed by the Professionalism in the Service Department when I take my car in to be Serviced. Hats off to everyone who works there. Give Josh Bailey a Raise! !! More

by ERIC MOLDENHAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bailey
Mar 15, 2021 -

Mercedes-Benz of San Diego responded

Hi Eric, thanks for the kind words for Josh and our Service Department! We're delighted to know you were impressed with our team. If there is anything else we can do for you, please let us know.

Mar 15, 2021 -

ERIC MOLDENHAUER responded

You're welcome 😊! I look forward to my next visit on,April 5th!

March 13, 2021

Collette has been my service representative for many years. I have always appreciated her efforts for me and her willingness to answer sometime strange questions. More

by NormY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Connors, John Darrow
Mar 15, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the five stars! We are glad to hear Collette from our Service Department is always there to help you! We look forward to seeing you at your vehicle's next service!

March 13, 2021

I've been coming to this dealership for servicing my cars for almost 35 years. I've received consistently good service. I really enjoy dealing with Ross Benson and always ask for him. More

by Fumi_nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benson
Mar 15, 2021 -

Mercedes-Benz of San Diego responded

Hi Nancy, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Ross. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Mercedes-Benz of San Diego!

March 12, 2021

These guys are great. Highly recommend. Friendly, responsive, professional, efficient. The entire buying process was smooth and efficient, and the paperless signing interface was cool. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 14, 2021 -

Mercedes-Benz of San Diego responded

Thank you for taking the time to share your smooth and great car-buying experience with Sean! We hope you continue to love your new ride! Please reach out to me when we can work with you down the road!

March 11, 2021

The service is always on point...even now with all the COVID restrictions, the extra steps and new protocol makes your visit feel safe for sure More

by Kenneth DeLaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collett Conners
Mar 12, 2021 -

Mercedes-Benz of San Diego responded

Hi Kenneth, we appreciate your great feedback with our team! We're thrilled to hear you enjoyed your recent experience with us. Let us know if there is anything else we can do for you.

March 07, 2021

MB of San Diego’s service department is exemplary. From the drop off of my car to pickup and drive off the personnel are courteous and professional. Everything is explained and all my questions answered. A More

by RCF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Morgan
Mar 08, 2021 -

Mercedes-Benz of San Diego responded

Hi there, thank you so much for sharing your feedback with us! We're thrilled to know our team has given you exceptional service. We truly appreciate your business and welcome you back anytime.

March 06, 2021

Mike Romero took care of everything.Easy in and easy Mike Romero took care of everything. Easy in and easy out. He has always given me 10/10 service. I would recommend him and San Diego Mercedes to an More

by Riffraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Romero , Sean Weaver
Mar 08, 2021 -

Mercedes-Benz of San Diego responded

Hi, thank you for sharing your easy experience with Sean and Mike in our Service Department! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2021

Luke Morgan is a great service advisor. Everything was explained to me in detail and I was given a courtesy car to make servicing convenient. More

by bjaffe99
Recommend Dealer
Yes
Employees Worked With
Luke Morgan
Mar 06, 2021 -

Mercedes-Benz of San Diego responded

Thank you! We are excited to have you as a customer and know that you can always expect that same level of service, no matter what you need help with!

February 28, 2021

Wonderful people, fast service, no issues! Not the dealer I bought my car from, but where I go for all my needs! These people care! More

by brittneybouldin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette
Mar 02, 2021 -

Mercedes-Benz of San Diego responded

Thank you, Brittney, for sharing your wonderful experience with Collete in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us, when we can work with you down the road at Mercedes-Benz of San Diego.

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