Back

Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

Showing 591 reviews

April 16, 2021

Easy to set up appointments, fast service, and Sergio was great in explaining the process and work being done. The car wash after the service is a plus. More

by Lamberto Mathurin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Valdez
Apr 17, 2021 -

Mercedes-Benz of San Diego responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

April 15, 2021

I have been loyal customer of San Diego MB dealership and I am very happy and satisfied with their service. My representative Sergio Valdez was responsive and prompt to keep me updated about my car while the More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 16, 2021 -

Mercedes-Benz of San Diego responded

Hi, Mike! We definitely have a soft spot for our returning customers! Thanks so much for letting us know that our Service Department is still making you a priority. We also appreciate your five star rating of us at Mercedes-Benz of San Diego. We hope to see again for your next service appointment!

April 14, 2021

They quickly put on my license plates on my Mercedes as I dropped off my wife’s car. Their system was very efficient and the car was done right on time. More

by jwraney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 16, 2021 -

Mercedes-Benz of San Diego responded

Thank you! We take our reviews seriously and are delighted to learn about your visit and that our team was efficient and reliable. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

April 12, 2021

Trudy was amazing. Great customer care and support! I really appreciated the constant contact and explanation. I would recommend everyone go see her if they have trouble with their car. More

by Summer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy
Apr 13, 2021 -

Mercedes-Benz of San Diego responded

Summer, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, especially Trudy. We appreciate you recommending us at Mercedes-Benz of San Diego!

April 11, 2021

Ross Benson is the best service man in MBSD. He is understanding, professional, and knowledgeable. He always gives honest option about my needs and request. More

by Brian Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Benson, Sean Weaver
Apr 12, 2021 -

Mercedes-Benz of San Diego responded

Brian, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, especially Ross. We value your business at Mercedes-Benz of San Diego, and we look forward to any future visits!

April 11, 2021

She’s has an overall good job and treat her clients as herself . My overall experience from her work was excellent customer premiers customer service.. Job well done.. More

by newtonrowena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Tabor
Apr 12, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our team, especially Jessica. We value your business at Mercedes-Benz of San Diego!

April 09, 2021

My ML350 BlueTEC had a recall for installation of AEM. M-B of SD was able to take my vehicle the next day and completed the modification in just one day. Service Consultant, Jessica, was outstanding. Keep More

by skippercasey38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Tabor
Apr 10, 2021 -

Mercedes-Benz of San Diego responded

Thank you for choosing Mercedes-Benz of San Diego. We will be sure to thank Jessica for providing your ML350 BlueTEC with an outstanding recall. We look forward to working with you again.

April 07, 2021

I was able to get a convenient appointment and the work was completed on same day. On previous visits, minor repairs have taken days. I hope this is the new normal. More

by nhamlin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes
Apr 08, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the feedback! We will make sure to share all your feedback with management, and we hope that you will continue to visit us at Mercedes-Benz of San Diego!

April 07, 2021

Outstanding service and professionalism. Trudi, our Service Manager, as always outstanding!!! Kept me informed and updated on the status of all work and informed of any potential issues. More

by causeyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudi Hofstetter
Apr 08, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Service Department, especially Trudi. We value your business at Mercedes-Benz of San Diego, and we look forward to any future visits!

April 07, 2021

Service rep Trudy was impeccable. Great communication, efficiency, friendly and informative. Completed all work needed for first Service A on Amg gle 43 quicker than expected. She was helpful getting al More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy in Service
Apr 08, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the excellent review, Paul! We are so pleased to see that Trudy's amazing service was timely and communicative. Your recommendation is appreciated; Mercedes-Benz of San Diego hopes to work with you again in the future.

...
40
...