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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

August 03, 2021

I have been going here for years and Dan Casey is my sales advisor and I refuse to go with anyone else. He is amazing and helpful!! Jose from finance was also excellent! My boyfriend and I recently More

by Kathylene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Dan Casey
Aug 04, 2021 -

Mercedes-Benz of San Diego responded

Kathylene, thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with our Sales and Finance Teams. We value your business at Mercedes-Benz of San Diego, and we look forward to any future visits!

August 03, 2021

Tommy Dykes took care of all my car’s servicing requirements/needs in an efficient and timely manner, while providing me with exceptional customer service! More

by Alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Dykes
Aug 04, 2021 -

Mercedes-Benz of San Diego responded

Alicia, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Mercedes-Benz of San Diego, and we hope that you will continue to visit us!

August 03, 2021

Professional personnel makes all the difference. Our rep , Collette has been wonderful over the years. More

by Poppy1898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners
Aug 04, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the positive feedback! We appreciate your loyalty at Mercedes-Benz of San Diego, and we are always here to help!

August 03, 2021

This San Diego Mercedes location service department was excellent!! Every single person who assisted me did an awesome job! I definitely recommend SD Mercedes every time for future service needs! Gustavo & More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Ponce & Jimmy C.
Aug 04, 2021 -

Mercedes-Benz of San Diego responded

Victoria, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Mercedes-Benz of San Diego, and we appreciate you recommending us!

August 02, 2021

The Sprinter service department feels very banished from the Mercedes world. It’s like you want us to be unseen by those who buy your passenger vehicles. There is no clear place to check in as you come thro More

by jonella1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel
Aug 10, 2021 -

Mercedes-Benz of San Diego responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Mercedes-Benz of San Diego and would like the opportunity to discuss any concerns. Can you please send your contact information to me at YWong@penskeautomotive.com? I look forward to hearing from you. Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

Aug 10, 2021 -

jonella1 responded

Hi, Thanks for reaching out. I’m traveling at the moment but would be happy to talk with you about my visit when I return next week. Here’s my direct email: jonella1@mac.com We can schedule a time for the week of August 16th, if that works for you. Jonella

August 01, 2021

Excellent service and Al Hamed went above and beyond for us to please us and give us what we were looking for. He found the car that was right fir us More

by kmarc21162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hamed
Sep 16, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the 5-stars and kind words. The team at Mercedes-Benz of San Diego is glad your experience was excellent. We look forward to future visits.

Nov 05, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the 5-stars and kind words. The team at Mercedes-Benz of San Diego is glad your experience was excellent. We look forward to future visits.

August 01, 2021

Pleasant and courteous to deal with in service and sales. Collette Conners is my service advisor at San Diego Mercedes-Benz for many years and she always treats as a VIP! More

by LaJollaPrince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Conners, Sean Weaver
Aug 03, 2021 -

Mercedes-Benz of San Diego responded

Hi there, Thank you for your positive review. We are thrilled you have continually had great, professional and helpful service experiences with our team here at Mercedes-Benz of San Diego. We are looking forward to your next visit with us.

July 30, 2021

Myke was a lot of help and easy to work with. Gave me an awesome deal and made my experience smooth and easy. Will visit again for my next car! More

by Zally23505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myke Thielemann, Sean Weaver
Jul 30, 2021 -

Mercedes-Benz of San Diego responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and accommodating experience with us here at Mercedes-Benz of San Diego. We are looking forward to your next visit for any of your future automotive needs.

July 26, 2021

Good service and proffecional goog costumer service. I wold recoment to any one mercedes benz of San Diego,thank you for your service ,im proud to be part of the MB More

by Lakersamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 27, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the great review! We love knowing that you were satisfied with the level of service you received from our team. Thank you for choosing Mercedes-Benz of San Diego!

July 25, 2021

Collette is great. She has been taking care of us for years and she makes this dealer great. When you need someone to really listen to you about your issues she is the one to go too. More

by nlsilva1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette connors
Jul 26, 2021 -

Mercedes-Benz of San Diego responded

Hi, your review made us smile. We love hearing that our employees, such as Collette, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mercedes-Benz of San Diego, we will be sure to keep up our timely services and courteousness.

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