Mercedes-Benz of San Diego

The staff were very friendly, but my service advisor was not of much help, there was a huge lack of communication and instructions were not followed not of much help, there was a huge lack of communication and instructions were not followed More

Service department, Trudy, went out of her way to obtain the invoice for the tires I purchased at Stevens Creek Mercedes 15 months ago. Although there was no remainder warranty on my tires she was able to i the invoice for the tires I purchased at Stevens Creek Mercedes 15 months ago. Although there was no remainder warranty on my tires she was able to install new tires on my car with a 10% discount. She went out of her way to assist me in getting new tires prior to my drive home to the San Jose area. Thanks to Trudy and the Mercedes service department I feel safe to drive my vehicle home from San Diego to Northern California. More

Our Sales person Nick was professional, patient , and worked hard to get us the car we wanted. He was extremely knowledgable about your products and wonderful at explaining all the electronics after i b worked hard to get us the car we wanted. He was extremely knowledgable about your products and wonderful at explaining all the electronics after i bought the car More

Fast reliable and professional. Just didn’t like not being able to have a loner car. being able to have a loner car. More

The dealership has always provided me with excellent service and has assisted me with understanding what services was needed and even provided transportation will my vehicle was unavailable. service and has assisted me with understanding what services was needed and even provided transportation will my vehicle was unavailable. More

Great fast service, Thanks to Alex Teeter , great communication during service time, used my CPO warranty, he explained what do I expect from the beginning communication during service time, used my CPO warranty, he explained what do I expect from the beginning More

timely response and reliable feedback. I was able to buy the car in right time with reasonable price the car in right time with reasonable price More

We arrived at Mercedes-Benz of SD 20 minutes before closing after being turned away at another car dealer so close to closing. Grace Aarness, Sales Consultant at Mercedes-Benz SD entertained our reques closing after being turned away at another car dealer so close to closing. Grace Aarness, Sales Consultant at Mercedes-Benz SD entertained our request. At no time did we feel pressured or rushed. She showed us a few vehicles and I’m sure if we had decided to purchase said vehicle that same night she would have made it happen despite the fact it well past closing.She suggested we make an appointment for the following day so we could do a test drive and further review the vehicle in the daylight hour. We did find another vehicle similar in features at a lower cost elsewhere however you get what you pay for. It was important for us to have a dealership we could felt comfortable with and one that make their clients feel as if things would be taken care of after purchase. It was Grace’s attention to detail, our first great first impression of her, her pride in the SD Mercedes-Benz dealership, her customer service style and professionalism that brought us back. We our now the proud owners of a Mercedes-Benz, GLC 300. It is the exact style and size we needed. If you are looking for top of the line experience and service go to Mercedes-Benz of San Diego. Ask for Grace! More

Thank you 🙏 Sergio and mushtagh great thank you for the great service and I’m very satisfied great service and I’m very satisfied More

Excellent service! Myke was the best! Look for Myke if you are looking to purchase! you are looking to purchase! More