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Mercedes-Benz of San Diego

San Diego, CA

4.9
591 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 591 reviews

October 01, 2021

Easy access, excellent service provided by Shay and his tram of experts. We will return for additional Svs. More

by Dianaolmstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay
Oct 02, 2021 -

Mercedes-Benz of San Diego responded

Thank you for choosing Mercedes-Benz of San Diego. We are happy to know that our team provided you with excellent and expert service. We look forward to your next visit.

October 01, 2021

Thank you Alex for addressing all our concerns in the repairs of our SL 63 More

by Aziz Razoky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2021 -

Mercedes-Benz of San Diego responded

Thank you for taking the time to write about your experience with our Service Team for the repairs for your Mercedes-Benz SL-Class AMG SL 63. We're glad to learn you were provided with a great level of care.

September 30, 2021

Good service. Except I noticed my car only had 70,500 miles, why did the 80,000 service performed? More

by Altace53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 01, 2021 -

Mercedes-Benz of San Diego responded

Hi, I appreciate your feedback regarding your overall service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at YWong@penskeautomotive.com. Thank you, Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

September 30, 2021

San Diego Mercedes is by far the best service in the county. Always soooo th and professional with top notch work. Ross Benson is the best !! He always goes above and beyond with his customers. I will g More

by carrie0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Benson , Sean Weaver
Oct 01, 2021 -

Mercedes-Benz of San Diego responded

We appreciate you taking the time to write us this review and look forward to helping with any of your future needs. Happy driving!

September 29, 2021

The staff was amazing iPhone arrival. My service advisor extremely helpful answering all my concerns returned my calls right away kept me informed the entire time. Great customer service More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Valdes
Sep 30, 2021 -

Mercedes-Benz of San Diego responded

Hi there, Thank you for your excellent review. We are thrilled our Service Team provided you an excellent, informative and helpful visit. Thank you for choosing Mercedes-Benz of San Diego and we are looking forward to seeing you again.

September 28, 2021

Schelduling is awful! I waited a month for an appointment and showed up and they said it would be at least another three days before they could look at it. No offer for a loaner or anything. Picked up days l More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
Sep 29, 2021 -

Mercedes-Benz of San Diego responded

Derrick, We take our customer feedback very seriously here at Mercedes-Benz of San Diego and would like the opportunity to learn more about your service experience. Can you please send your preferred contact method to me at YWong@penskeautomotive.com? Thank you, Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

Sep 29, 2021 -

Derrick responded

Derrickmartin@cox.net

September 28, 2021

Always a great experience at Mercedes of San Diego. I have worked with Ross Benson for years and he is top notch. All others assisting are very professional as well. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
From phone scheduling to Service Manager Ross Benson to check in and one other who helped me with rental. , Sean Weaver
Sep 29, 2021 -

Mercedes-Benz of San Diego responded

Hi Kathy, We are pleased that you have always had a great experience with our team. Thank you for choosing Mercedes-Benz of San Diego and we look forward to your next visit.

September 26, 2021

We are served with Mercedes-Benz of San Diego since 2013, when we bought our first Mercedes. Collette Conners was for years and is now our Service Consultant. Collette is very professional, knowledgeable, a More

by valentina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Conners
Sep 27, 2021 -

Mercedes-Benz of San Diego responded

Hi, Valentia! Mercedes-Benz of San Diego appreciates the 5-stars and feedback. The team is glad your experience was the best. We look forward to future visits. Safe travels!

September 25, 2021

Excellent, professional service from Mile Romano. Thank you Mike, it was a pleasure working with you! More

by martinsheflin49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Romano
Sep 26, 2021 -

Mercedes-Benz of San Diego responded

Thank you for sharing your positive experience working with our Service Team at Mercedes-Benz of San Diego, Martin. We look forward to the next time our team can be of assistance again. Have a wonderful day!

September 25, 2021

MBSD and Ross are always reliable to get the servicing and other nits taken care of in a timely manner. More

by .SJStewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 27, 2021 -

Mercedes-Benz of San Diego responded

Mercedes-Benz of San Diego appreciates the 5-stars and feedback. We look forward to future visits. Take care!

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