
Mercedes-Benz of San Diego
San Diego, CA
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My service advisor Jessica always makes my service experience as professional and seemless as possible. She knows the type of loaner vehicle I like to use, and when the detail company caused a delay experience as professional and seemless as possible. She knows the type of loaner vehicle I like to use, and when the detail company caused a delay, she informed me immediately and addressed the issue on my behalf without me needing to request it. I would not work with any other service advisor -she is the best! More
I have been going to SD Mercedes for over 10 yrs for their excellent service. Ryan Zatt makes the car buying process simple and efficiently. their excellent service. Ryan Zatt makes the car buying process simple and efficiently. More
My sales person did not pressure me in buying a car I bought it because I loved it and I wanted it not because I was pressured in anyway …As far as the service department goes they are wonderful helpful bought it because I loved it and I wanted it not because I was pressured in anyway …As far as the service department goes they are wonderful helpful explained everything they were going to do to the car and I was impressed with how clean and orderly the service department was and how easy it was for me to have my car serviced More
Service is timely and technicians are knowledgeable. Unfortunately, troubleshooting is done only to a module level, making repair costs much more expensive. Unfortunately, troubleshooting is done only to a module level, making repair costs much more expensive. More
They were really generous in offering me a great deal on my trade in. They really did their best to make sure I was happy.I would definitely refer them to friends and family! My sales girl Kari was awesome! my trade in. They really did their best to make sure I was happy.I would definitely refer them to friends and family! My sales girl Kari was awesome! More