Mercedes-Benz of San Diego

Always great service. My service adviser Alex Teeter is the best!! I trust this dealership! the best!! I trust this dealership! More

1st class automobiles require 1st class service and Ross Benson of Mercedes Benz of San Diego is just that. 1st class all the way From scheduling to ensuring I the customer am satisfied with the service per Benson of Mercedes Benz of San Diego is just that. 1st class all the way From scheduling to ensuring I the customer am satisfied with the service performed. A+++ More

Michael Romano is the best. Good service guidance and all was done in a timely manor. all was done in a timely manor. More

This was the only Mercedes-Benz dealer that didn’t have arrogance and Machoness. I went all the way from Ventura County down to the border trying to find a Mercedes-Benz dealer that we talk like a human an arrogance and Machoness. I went all the way from Ventura County down to the border trying to find a Mercedes-Benz dealer that we talk like a human and Mercedes of San Diego was outstanding great people the parts department was first class I couldn’t ask for a better service I’ll always go there for whatever I need More

Professional service, Chaudry Mustaq in particular. Outstanding customer service, good manners courteous and addresses all our concerns. Mr. Mustaq is very exceptional in all his dealings with us since Outstanding customer service, good manners courteous and addresses all our concerns. Mr. Mustaq is very exceptional in all his dealings with us since the first time we acquire our first Mercedes in 2005. Good job More

Shea was absolutely fantastic from start to finish!! He was so helpful, thoughtful, understanding, compassionate & patient with all my needs & questions. Also so reliable & efficient. He certainly made m was so helpful, thoughtful, understanding, compassionate & patient with all my needs & questions. Also so reliable & efficient. He certainly made my car breakdown more bearable & I’m so grateful to him for all he did for me. Everyone at the dealership was helpful & understanding I would highly recommend them to any Mercedes owner. Thank you Shea. More

My service advisor, Alex Teeter, has taken care of four Mercedes for me, two older and two new. He has so much attention to detail, explains everything as I am a car person, and keeps my vehicles safe and Mercedes for me, two older and two new. He has so much attention to detail, explains everything as I am a car person, and keeps my vehicles safe and in top shape. I also bought a brand new SUV from this dealership and was very pleased with the sales department. More

My service was great, my service manager was Collette, she was so professional and so informative, her professionalism made it the service experience great. she was so professional and so informative, her professionalism made it the service experience great. More

Collette Conners has assisted me for the past few years on my cars maintenance needs. I completely trust her advise and appreciate her significant knowledge and her constant effort to make my customer expe on my cars maintenance needs. I completely trust her advise and appreciate her significant knowledge and her constant effort to make my customer experience great! More

Horrible customer service and lack of communication when my vehicle was at the service department. I was given a loaner vehicle when my car was at the repair shop and they picked up the car unexpected while my vehicle was at the service department. I was given a loaner vehicle when my car was at the repair shop and they picked up the car unexpected while I was at work. I was told they took the loaner vehicle because the miles were going over. They left me stranded in the streets with a two year old with no car seat. They took all my identification, passports, personal property with them. It was a terrible experience overall. I definitely do not recommend Mercedes-Benz of San Diego to anyone. Working on a lawsuit with my attorney for endangering my family. I do not wish this experience to anyone. More