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Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.7
342 Reviews
Call Service Center (210) 920-3235

342 Reviews of Mercedes-Benz of San Antonio - Service Center

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July 05, 2024

Martin Flores is a top-notch service advisor. He answers all of my questions and keeps both automobiles running smoothly. More

by DOUBLEAGLE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wanda Devers is customer-oriented and always ready to provide assistance., Michael Fawcett
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Jul 05, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Martin here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

July 04, 2024

Tyler Jordan is the best thing going for that dealership. I actually have the opportunity to visit another dealership to purchase another vehicle, and the sales agent at another Mercedes-Benz dealership. Rec More

by DENNYMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Report | Print
Jul 05, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Denny, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again. Chris Martinez General Manager

July 04, 2024

Quality service. Staff was friendly, efficient and communicative. Service is consistently good at this location. More

by rwoods64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 05, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of San Antonio. We look forward to having you as one of our valued customers for many more years to come! Chris Martinez General Manager

July 04, 2024

Thank you Paco for keeping me posted every step of the process. I really appreciate MB taking the time to correctly diagnose my vehicle and completing the job. More

by CLAUDIABERMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco González
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Jul 05, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Claudia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paco here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 04, 2024

Great service. Classy lounge area with complementary drinks and snacks. Beautiful show room. Service rep was attentive, pleasant and kept me informed about the pro More

by cmcynmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 03, 2024

It is always a pleasure working with Martin to get my car serviced. He always does an excellent job. More

by Barbara Walker
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin (Service Advisor)
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Jul 05, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Barbara, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Martin here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 02, 2024

Great service overall! Luis Cotto was very professional and friendly. I'll continue to bring my vehicle to Mercedez-Benz of SA. More

by cottonegron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
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Jul 02, 2024 -

Mercedes-Benz of San Antonio responded

We are very happy to hear that Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

July 02, 2024

Very good job and personal very nice he place was very clean and very organized More

by GUZZARDOS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 02, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

July 02, 2024

Service and battery were done quickly and for a fair price. I had the car back 4 hours after dropping it off More

by JGREEHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
Report | Print
Jul 02, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team and look forward to working with you again. Chris Martinez General Manager

July 02, 2024

It was a pleasure working with Javier for my cars service. Would defiantly recommend this shop. More

by TWL1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Report | Print
Jul 03, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Martinez General Manager

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