Mercedes-Benz of San Antonio - Service Center

Setting the appointment took several calls. After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wai After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wait for a call back. From then on it was all nice. All employees and service team members went above and beyond too get my loaner car and complete the repairs with excellent customer service. Getting the appointment was my only issue. More

Tyler J and Steve B are excellent. They are very professional and I appreciate them. They are very professional and I appreciate them. More

Great And Awesome Service Always Got my service taken care of last minute and Was impressed with the San Antonio location care of last minute and Was impressed with the San Antonio location More

Service was excellent. Professional and friendly Offered additional valuable maintenance services. The description of the services was motivating. Professional and friendly Offered additional valuable maintenance services. The description of the services was motivating. More

The service was great! Really appreciate Javier and his diligence. I was grateful for the Lyft. Really appreciate Javier and his diligence. I was grateful for the Lyft. More

The finally figure out the issue with my navigation error,its was the error that mercedes dealer have never seen before , but at the end they have to report to mercedes corporate dealer and got the ema error,its was the error that mercedes dealer have never seen before , but at the end they have to report to mercedes corporate dealer and got the email from them to be fix in future . The agent mr crawford help lot and the information tecnology guy Austin Bo help us to create the case number for the error. Now we got the email from mercedes that saying , its the error from there side and they will fix it very soon More

Service was professional and timely. My advisor, Martin Flores, always keeps me informed of my vehicle's repair status and my vehicle is always ready when promised. My advisor, Martin Flores, always keeps me informed of my vehicle's repair status and my vehicle is always ready when promised. More

Javier was fantastic. Kept me up to date, and delivered exactly as promised. I'm very happy that there is a reliable service team in town! Kept me up to date, and delivered exactly as promised. I'm very happy that there is a reliable service team in town! More

The new service technician is kind, thoughtful and he is a people person. He a great addition to the dealership. a people person. He a great addition to the dealership. More

Great overall service, timely and efficient. Everyone was professional and courteous. Appreciated the ride service Everyone was professional and courteous. Appreciated the ride service More