Mercedes-Benz of San Antonio - Service Center

Satisfied & Grateful a Little misunderstanding but in the end management addressed and corrected issue. Very professional and understanding. My car was ready in a timely a Little misunderstanding but in the end management addressed and corrected issue. Very professional and understanding. My car was ready in a timely manner. Thanks to both Gary's!! More

Excellent service Eli was very helpful and professional. I highly recommend him and the dealership. I've had issues with other dealerships but never this one so I'm qui Eli was very helpful and professional. I highly recommend him and the dealership. I've had issues with other dealerships but never this one so I'm quite pleased with my experience. More

Fantastic service and customer support by Mr. Tyler Jordan Outstanding service by Tyler Jordan and all service representatives. Contrary to current computer files, I have been a consistent customer of your de Outstanding service by Tyler Jordan and all service representatives. Contrary to current computer files, I have been a consistent customer of your dealership since I purchased my first Mercedes with you all in 1979 when you were located at the dealership closer to town. It also was a diesel. So, I've purchased more vehicles than you existing computer records have listed. Back to the current service. I'm thrilled to be seen and serviced by Mr. Tyler Jordan. He deserves a bonus. More

Great customer service, bad mechanics Not only did the service b take a week, the mechanic scratched my car on the left rear passenger door as well as my rear window tint. Two of the 5 pro Not only did the service b take a week, the mechanic scratched my car on the left rear passenger door as well as my rear window tint. Two of the 5 problems I had are still present. The service advisor was more than helpful. Friendly staff but not as careful with the interior of your car as they should be. Also, the interior is left scuffed with dirt after they climb around the car fixing stuff. More

Friendly, accommodating, scheduled service immediately very friendly, accommodating, had to get 2 rides from them, reminded me of deferred maintenance but no aggressive sales pressure which I like. Also t very friendly, accommodating, had to get 2 rides from them, reminded me of deferred maintenance but no aggressive sales pressure which I like. Also took my coupon from a competitor. More

Service dept I was in and out in about an hour for a recall part..had a great waiting area..place is very clean and everyone is very friendly I was in and out in about an hour for a recall part..had a great waiting area..place is very clean and everyone is very friendly More

Air bag recall They had me out in less than 4 hours....just as promised. The service rep kept me posted by text and a phone call. Impressive. They had me out in less than 4 hours....just as promised. The service rep kept me posted by text and a phone call. Impressive. More

Outstanding service. Purchased my first Mercedes Benz 3 years ago and have worked with Tyler Jordan as my service rep. He has provided outstanding service every time I ne Purchased my first Mercedes Benz 3 years ago and have worked with Tyler Jordan as my service rep. He has provided outstanding service every time I need it. I would highly recommend Tyler for going that step ahead to make sure I get the best service possible. More

I am new to this dealership & service dept So far, my limited service experience here has been the best of any automobile I have ever owned. My service advisor, Ryan Lyssy, has under promised a So far, my limited service experience here has been the best of any automobile I have ever owned. My service advisor, Ryan Lyssy, has under promised and over delivered and is most pleasant to work with. More

Outstanding Customer Service Mercedes Benz of San Antonio is great from drop off to the completion of the service. Everyone greets with a smile and Good Morning. Gary Sauter is th Mercedes Benz of San Antonio is great from drop off to the completion of the service. Everyone greets with a smile and Good Morning. Gary Sauter is the best advisor. He goes the extra mile to keep you informed of the work and excepted time of completion. Loaner process is easy or if you prefer the driver drop off or pick up. Nice lounge to wait with drinks/pastries/popcorn,etc. MBofSA treats everyone like family. More