Mercedes-Benz of San Antonio - Service Center

Excellent service and support staff Visited MB-SA for vehicle recall service. John Cantellop was excellent. He kept me aware of service that was scheduled to take ~5 hours. The support s Visited MB-SA for vehicle recall service. John Cantellop was excellent. He kept me aware of service that was scheduled to take ~5 hours. The support staff arranged A loaner car which was extremely helpful in keeping my day on schedule. All went well on pickup next morning. Thanks to John, Jeremy, Jessie for great service. More

Service B / ESP malfunction/ Master Module Replacement Was initially coming in for an oil change when my "ESP Malfunction. Visit Workshop" light came on. Josh was welcoming, professional, knowledgeable, an Was initially coming in for an oil change when my "ESP Malfunction. Visit Workshop" light came on. Josh was welcoming, professional, knowledgeable, and had excellent customer service/ communication/ interpersonal skills that made my overall experience better than it could have been. I would recommend bringing your car to Mercedes-Benz of SA. More

Service b5 Service guy Jesse n josh rice were awesome very professional at what they do treated n answered all my questions I would recommend any Mercedes Benz o Service guy Jesse n josh rice were awesome very professional at what they do treated n answered all my questions I would recommend any Mercedes Benz owner to come here for service More

Inspection for License Renewal I've owned my Mercedes for 18 years. I have always used my dealer for all my service needs. They have always done a great job. I brought my car in on I've owned my Mercedes for 18 years. I have always used my dealer for all my service needs. They have always done a great job. I brought my car in on a very busy Wednesday morning was told the time it would take to do my inspection, which I found acceptable.. When my car was ready the inspection needed required no maintenance. They gave me a courtesy car wash and even cleaned the windows inside and out. I was well pleased. More

Routine Service I was greeted right away. Was told to go to waiting area where there was refreshments and snacks. Comfortable chairs, tv, internet. Only waited 5 minu I was greeted right away. Was told to go to waiting area where there was refreshments and snacks. Comfortable chairs, tv, internet. Only waited 5 minutes before service manager Chrissy called my name and confirmed what was to be done. 2 minutes later was met by the courtesy car guy who gave me keys to car. 5 hrs later i was called and car was ready and all washed. More

brakes poor service. at some point i was told inspection and brakes will be done then later told i had to buy a new tire to get inspection done poor service. at some point i was told inspection and brakes will be done then later told i had to buy a new tire to get inspection done More

Exceed Expectations I bought my car in Houston but have had all my service in San Antonio. I was not receiving the service I expected in the San Antonio area until I went I bought my car in Houston but have had all my service in San Antonio. I was not receiving the service I expected in the San Antonio area until I went to Mercedes Benz of San Antonio. They have always been very accommodating and trustworthy. More

Professional experience and service! MB of San Antonio always treats you like family, their service department sets the bar for others to follow! As a first time Benz owner, I feel reliev MB of San Antonio always treats you like family, their service department sets the bar for others to follow! As a first time Benz owner, I feel relieved that I made the right choice in a luxury car, these guys go above and beyond to make the experience great. Jim Karnes City More

Great Service MB of SA is a great service/dealership. They are always prompt and are ready when I drop off my vehicle. I definitely recommend anyone thinking of buy MB of SA is a great service/dealership. They are always prompt and are ready when I drop off my vehicle. I definitely recommend anyone thinking of buying a car to visit this dealership. More

First Class First time visiting the dealership for service and was very pleased with excellent customer service I received. Great!!!Very Pleased!!!!!Keep up the First time visiting the dealership for service and was very pleased with excellent customer service I received. Great!!!Very Pleased!!!!!Keep up the good work More