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Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.6
328 Reviews

328 Reviews of Mercedes-Benz of San Antonio - Service Center

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July 21, 2024

Service was excellent. Professional and friendly Offered additional valuable maintenance services. The description of the services was motivating. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Interacted with None of the above
Jul 22, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

July 20, 2024

The service was great! Really appreciate Javier and his diligence. I was grateful for the Lyft. More

by jeff110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for the kind words for Javier and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

July 20, 2024

The finally figure out the issue with my navigation error,its was the error that mercedes dealer have never seen before , but at the end they have to report to mercedes corporate dealer and got the ema More

by Tomkhushal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Crawford
Jul 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out if you need any further assistance, we are always happy to help! Chris Martinez General Manager

July 20, 2024

Service was professional and timely. My advisor, Martin Flores, always keeps me informed of my vehicle's repair status and my vehicle is always ready when promised. More

by lasopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores, service
Jul 22, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

July 19, 2024

Great overall service, timely and efficient. Everyone was professional and courteous. Appreciated the ride service More

by LCFIRMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 19, 2024

Javier was fantastic. Kept me up to date, and delivered exactly as promised. I'm very happy that there is a reliable service team in town! More

by JROSARUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Jul 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

July 19, 2024

The new service technician is kind, thoughtful and he is a people person. He a great addition to the dealership. More

by SNIPESAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
Jul 20, 2024 -

Mercedes-Benz of San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

July 18, 2024

There’s no words to describe the great service. Thanks Mr. Flores for all you do. More

by loyola.a-o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Flores
Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

July 18, 2024

I received great customer service Robert the Manger went above and beyond to get my car windshield fixed. The communication with the service department was exceptional Javier is amazing. I will be bringing More

by MLevasseur73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Castro / Javier Perez
Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

July 18, 2024

My Service Representative, Tyler Jordan, is fantastic. Had a tire problem and he worked to get me in and fixed all in the same day. More

by STRATICAL.ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Jul 18, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager