Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.7
342 Reviews
Call Service Center (210) 920-3235

342 Reviews of Mercedes-Benz of San Antonio - Service Center

Sort by
May 10, 2024

Friendly and courteous greeting. Service advisor was knowledgeable and professional. Provided information and advise for upcoming visits. More

by YOGI.CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Blocker - Advisor (excellent service) and Jesse (excellent service)
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Yogi, for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Martinez General Manager

May 10, 2024

Mr Todd, was excellent. Very professional and knowledgeable in assisting with purchasing of our new vehicle. More

by jklive0810
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with Todd and our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

May 10, 2024

Martin had provided excellent service to me as my service advisor. Prompt, courteous, friendly, and always available. More

by M.GIARRATANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad Martin was able to help, and we hope to see you again! Chris Martinez General Manager

May 10, 2024

I had a great experience with Javier. I did not have an appointment. I only needed an inspection and he was able to get me in and out in a timely manner More

by INDEPENDENT24365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Javier met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

May 10, 2024

Great service all around. My advisor provided great service. Told me exactly what was going on and provided options. More

by JOHNBCARDENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thanks, John, for sharing your thoughts about your experience with Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

May 10, 2024

Explained work done. Made me feel like they appreciated the business and my time. Car wash was best dealer wash I’ve had in years. More

by HITAKASM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

May 10, 2024

Javier Perez couldn’t have been more helpful than he was. Very great service and friendly attention to our service needs at all times. More

by MTBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Javier and our team, and we look forward to working with you again. Chris Martinez General Manager

May 10, 2024

Nate Caley Gave excellent customer service. I found the whole experience to be thorough friendly Informative expeditious and respectful More

by WPDLTARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Caley
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nate met your expectations. Thank you again for choosing Mercedes-Benz of San Antonio; we look forward to having you as one of our valued customers for many more years to come! Chris Martinez General Manager

May 10, 2024

Great customer service. Professionalism through out my entire experience. I was handled with care and respect. More

by LATONJIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

May 10, 2024

Michel Wright service Advisor is doing An Excellent job and is very professional and always gives updates and answers any questions I have about the service. More

by COMMO196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Wright
Report | Print
May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Micheal and our team, and we look forward to working with you again. Chris Martinez General Manager

1
...
21
22
23
...
35