Mercedes-Benz of San Antonio - Service Center

I paid for a treatment for the leather seats and paint while in finance. Getting to the right person to schedule this was frustrating. Then the day I came for it, it wasn’t done. We had a language barrier while in finance. Getting to the right person to schedule this was frustrating. Then the day I came for it, it wasn’t done. We had a language barrier until someone came who spoke both Spanish and English. I still don’t know if this treatment was done to my car because it didn’t look or feel different AND I never received a service paperwork showing me what was done. Still don’t know. More

PACO WAS AMAZING HE TOOK CARE OF THE SERVICE I REALLY FELT TAKEN CARE OF AND I RECOMMEND FELT TAKEN CARE OF AND I RECOMMEND More

Great team and treated well as always. Clean waiting area. The work didn't take long and my car came back clean. Thanks! Clean waiting area. The work didn't take long and my car came back clean. Thanks! More

Great service, and I loved the loaner vehicle. The wait area is comfortable and the snack bar an awesome idea. The wait area is comfortable and the snack bar an awesome idea. More

Absolutely amazing experience with Javier Perez, he is the man!!! Totally made the whole experience easy for me and very accommodating. the man!!! Totally made the whole experience easy for me and very accommodating. More

My service advisor, Francisco, always does a great job. The whole team at Mercedes SA is friendly and courteous. The whole team at Mercedes SA is friendly and courteous. More

My service advisor, Martin Flores, always does a great job. He goes above and beyond to ensure the service I am having performed is finished correctly and within the timeframe discussed. He is always prof job. He goes above and beyond to ensure the service I am having performed is finished correctly and within the timeframe discussed. He is always professional and courteous. Thank you. More

very impressed with the team. .. good experience... i stopped going there for awhile... im glad i came back .. good experience... i stopped going there for awhile... im glad i came back More

Martin went above and beyond to help us get our vehicle back after a lengthy wait time! He kept in constant communication with follow ups and even helped us get a loaner for the extended wait time! I’m sup back after a lengthy wait time! He kept in constant communication with follow ups and even helped us get a loaner for the extended wait time! I’m super thankful for his help and expertise! More

Great Service team. ..always do great work. Easy access, efficient, text updates & videos of service being done are a bonus. ..always do great work. Easy access, efficient, text updates & videos of service being done are a bonus. More