Mercedes-Benz of San Antonio

Best dealership in Texas All the staff, service advisors, sales personnel and managers are second to none. From the moment you walk in the door you are meant to feel like fami All the staff, service advisors, sales personnel and managers are second to none. From the moment you walk in the door you are meant to feel like family. Highly recommend for folks in the market for a great vehicle. More

Special knowledge Mercedes are complex cars and MBSA has service advisors that know these cars. My advisor, Ryan Lyssey, has an impressive understanding of my car and h Mercedes are complex cars and MBSA has service advisors that know these cars. My advisor, Ryan Lyssey, has an impressive understanding of my car and has been very helpful in keeping it in tiptop shape. That is the core issue with service and this dealership does it right. More

Terrific service Ryan Lyssy, service manager and Adam, tire expert were prifesdional and extremely helpful in servicing my vehicle that had really bad tires from anoth Ryan Lyssy, service manager and Adam, tire expert were prifesdional and extremely helpful in servicing my vehicle that had really bad tires from another dealer. This was the first time I Adam and he was efficient and thorough in evaluating my tires. He went beyond in providing me with a professional report and working with the other dealer on my behalf. Ryan Lyssy has been my service manager for about 5 years now and he is always frienly , efficient, professional and thorough in servicing my car. More

Karl Pettersen Salesman of San Antonio Mercedes Benz Karl Pettersen is an excellent salesman for Mercedes Benz because as a 62 year old female I had so many questions regarding finances that he was able Karl Pettersen is an excellent salesman for Mercedes Benz because as a 62 year old female I had so many questions regarding finances that he was able to help me navigate and ultimately decided to make a purchase. Additionally Karl Pettersen knows people. He is intuitive . Knowledge about all classes of Mercedes Benz More

Outstanding service I have had outstanding service at this dealership. My service advisor is very well informed and helpful. She (Christi Schroeder) makes it easy for me. I have had outstanding service at this dealership. My service advisor is very well informed and helpful. She (Christi Schroeder) makes it easy for me. Very pleasant experience here. More

Service Adviser I've used various Mercedes Benz locations but San Antonio MB has provided multiple good experiences. Ryan Lysee (sp?) is one of the best Service Rel I've used various Mercedes Benz locations but San Antonio MB has provided multiple good experiences. Ryan Lysee (sp?) is one of the best Service Relationship Managers I've met and service personnel made me choose Mercedes Benz again when it was time for a newer car. More

we expected much more We purchased a 2 year old certified Mercedes GLK350 four our teenage driver. We wanted a super safe car which would last her through college. The airb We purchased a 2 year old certified Mercedes GLK350 four our teenage driver. We wanted a super safe car which would last her through college. The airbag was included on the recall list and neither Mercedes Benz USA or MB of SA helped at all. MB of SA just tried to sell us a new car with a very poor trade value (because they cannot sell the car due to the faulty airbag). That was the extent of how they planned to address a potentially exploding airbag which could shoot shrapnel into the face of a 17 year old girl. Thankfully another dealership stood up, when they had no responsibility to do so, and resolved the situation. We have sworn off MB of SA due to their lack of action and suggest others do the same. More

Amazing service! I stopped by the dealership without an appointment because my tire pressure fell greatly. Turned out that I had 2 nails in my tire. I waited with no t I stopped by the dealership without an appointment because my tire pressure fell greatly. Turned out that I had 2 nails in my tire. I waited with no trouble for about 2 hours. Tylor Jordan, my advisor, gave me an apology for the wait and also told me he just gave me a new tire for the wait. Took me by surprise! That was awesome of him. I would recommend this location to anyone. I had a great experience thanks to Tylor and everyone that I spoke with that day. More

Great service I recently bought a car here and worked with Paul Spencer. It was the best car using experience I have ever had ! He did a great job not overselling I recently bought a car here and worked with Paul Spencer. It was the best car using experience I have ever had ! He did a great job not overselling me and than took a couple hours patiently explaining all the features I recently had my first service and worked with Gary Lewis, again it was a great experience. Gary patiently walked me through the service process! This is a great dealership and look forward to a continued relationship with them! More

Fair and friendly I really don't like to buy a new car. I don't like to hassle over price, trade-in, etc. But this time it was actually pleasurable. I used USAA's ca I really don't like to buy a new car. I don't like to hassle over price, trade-in, etc. But this time it was actually pleasurable. I used USAA's car buying service and I can also recommend that. I walked into MB of SA, and met with Bobby Rios. He's a very friendly and knowledgeable guy. He showed me the cars they had on hand that fit my needs while he had the used car manager look at my trade-in. They had a new car that I liked and so I asked them what it would take to buy it. Of course I had done my homework on the value of my trade-in and I had a figure in mind. I was pleased and surprised when Bobby brought me a deal which had been approved by the Sales Manager. It was about $3,000 less than I expected to pay. I signed the deal, did the required paperwork and I expected to hear "Come back tomorrow". To my surprise, Bobby said my new car would be ready in about an hour. While my new car was in Make Ready, Bobby did his best to show me how to run all the features on my new car. True to his word, the new car pulled up at the appointed time. I think I was in and out of the dealership in about two hours and that included a stop by their great customer lounge for coffee and danish. I love the new car and I can absolutely recommend Bobby Rios and Mercedes Benz of San Antonio. More