Mercedes-Benz of San Antonio

we expected much more We purchased a 2 year old certified Mercedes GLK350 four our teenage driver. We wanted a super safe car which would last her through college. The airb We purchased a 2 year old certified Mercedes GLK350 four our teenage driver. We wanted a super safe car which would last her through college. The airbag was included on the recall list and neither Mercedes Benz USA or MB of SA helped at all. MB of SA just tried to sell us a new car with a very poor trade value (because they cannot sell the car due to the faulty airbag). That was the extent of how they planned to address a potentially exploding airbag which could shoot shrapnel into the face of a 17 year old girl. Thankfully another dealership stood up, when they had no responsibility to do so, and resolved the situation. We have sworn off MB of SA due to their lack of action and suggest others do the same. More

Amazing service! I stopped by the dealership without an appointment because my tire pressure fell greatly. Turned out that I had 2 nails in my tire. I waited with no t I stopped by the dealership without an appointment because my tire pressure fell greatly. Turned out that I had 2 nails in my tire. I waited with no trouble for about 2 hours. Tylor Jordan, my advisor, gave me an apology for the wait and also told me he just gave me a new tire for the wait. Took me by surprise! That was awesome of him. I would recommend this location to anyone. I had a great experience thanks to Tylor and everyone that I spoke with that day. More

Great service I recently bought a car here and worked with Paul Spencer. It was the best car using experience I have ever had ! He did a great job not overselling I recently bought a car here and worked with Paul Spencer. It was the best car using experience I have ever had ! He did a great job not overselling me and than took a couple hours patiently explaining all the features I recently had my first service and worked with Gary Lewis, again it was a great experience. Gary patiently walked me through the service process! This is a great dealership and look forward to a continued relationship with them! More

Fair and friendly I really don't like to buy a new car. I don't like to hassle over price, trade-in, etc. But this time it was actually pleasurable. I used USAA's ca I really don't like to buy a new car. I don't like to hassle over price, trade-in, etc. But this time it was actually pleasurable. I used USAA's car buying service and I can also recommend that. I walked into MB of SA, and met with Bobby Rios. He's a very friendly and knowledgeable guy. He showed me the cars they had on hand that fit my needs while he had the used car manager look at my trade-in. They had a new car that I liked and so I asked them what it would take to buy it. Of course I had done my homework on the value of my trade-in and I had a figure in mind. I was pleased and surprised when Bobby brought me a deal which had been approved by the Sales Manager. It was about $3,000 less than I expected to pay. I signed the deal, did the required paperwork and I expected to hear "Come back tomorrow". To my surprise, Bobby said my new car would be ready in about an hour. While my new car was in Make Ready, Bobby did his best to show me how to run all the features on my new car. True to his word, the new car pulled up at the appointed time. I think I was in and out of the dealership in about two hours and that included a stop by their great customer lounge for coffee and danish. I love the new car and I can absolutely recommend Bobby Rios and Mercedes Benz of San Antonio. More

Mercedes of San Antonio is where you should buy. We had such a wonderful experience here with William Taylor!! We came in picked a car and left there knowing every thing the car does and very pleasan We had such a wonderful experience here with William Taylor!! We came in picked a car and left there knowing every thing the car does and very pleasant I have never had such a smooth and stress free experience and the best thing is he made us feel no pressure so we bought because of Mr.Taylor ....we shall recommend Mercedes Benz of san Antonio to all our friends and family and to buy from Mr. Taylor....Thank you for making us a very happy car owner ....the Rodriguez's More

mercedes benz of san antonio I had the pleasure of buying a used car from William Taylor ayt Mercedes of San Antonio so pleasant and such a smooth experience we will recommend Mer I had the pleasure of buying a used car from William Taylor ayt Mercedes of San Antonio so pleasant and such a smooth experience we will recommend Mercedes of San Antonio to all our friends and great William on taking good care of us More

Very friendly staff, focused on providing great Customer Service. Had a wonderful experience this past weekend while buying a used car. I highly recommend them! Service. Had a wonderful experience this past weekend while buying a used car. I highly recommend them! More

We are very happy with our car and the overall experience of our purchase. Lisa did a great job and, in addition, patiently helped us set up all the bells and whistles on our Limited. The windshield had some of our purchase. Lisa did a great job and, in addition, patiently helped us set up all the bells and whistles on our Limited. The windshield had some damage so we opted to have it replaced. Lisa and Dino made certain that we were happy with the work. We are. Thanks so much for your friendly service and expertise. You made everything easy. More

We had a great experience buying a new smart car. Paul Spencer explained all the safety factors and the incredible ecological features of the car. It took very little time to come to an excellent price, Spencer explained all the safety factors and the incredible ecological features of the car. It took very little time to come to an excellent price, and we drove off with a great deal on a great commuter car. We will definitely go back to them when it is time to replace our BMW. More

I am a repeat customer of MBofSA. Paul Spencer expertly handled the sales of both of my vehicles. Mr. Spencer impressed me with his genuine customer service minded attitude. My buying experiences were plea handled the sales of both of my vehicles. Mr. Spencer impressed me with his genuine customer service minded attitude. My buying experiences were pleasurable, but more importantly, my questions and concerns after the purchases have been promptly and professionally addressed. MBofSA sales and service team goes above and beyond to assure customer satisfaction and that is why I am a repeat customer. More