Mercedes-Benz of San Antonio

I cannot say enough positive things about my experience working with Paco, my service manager. Working with a service manager truly makes all the difference in your experience with a brand, and Paco exempl working with Paco, my service manager. Working with a service manager truly makes all the difference in your experience with a brand, and Paco exemplifies what excellent customer service is all about. Over the years, he has consistently demonstrated an exceptional level of knowledge, integrity, and professionalism that has made my relationship with the Mercedes brand nothing short of amazing. Paco goes above and beyond to not only advise me on the best care for my vehicle but also make thoughtful recommendations to keep me safe and ensure the longevity of my car. Trust is such an important factor in these relationships, and I can always count on Paco to be honest and transparent with me, which is invaluable. His customer service is also top-notch. He’s always efficient in scheduling appointments and ensuring that I’m in and out in a timely manner, minimizing any disruption to my work and patient schedule. Paco truly understands the balance between providing excellent service and respecting his customers' time. I am incredibly grateful for his dedication and professionalism over the years, and I can confidently say that he has made my entire experience with Mercedes exceptional. Thank you, Paco, for your outstanding service—your commitment to excellence does not go unnoticed! More

Sophia went out of her way after we had negotiated the price and agreed to deliver the car to my wife in Houston. We are so pleased with our new car and the service Sophia provided! price and agreed to deliver the car to my wife in Houston. We are so pleased with our new car and the service Sophia provided! More

This is the best car buying experience we have ever had. Everyone we spoke to at the dealership was very helpful and friendly. Our salesman was Isaac De La Garza, and he went above and beyond to show us a Everyone we spoke to at the dealership was very helpful and friendly. Our salesman was Isaac De La Garza, and he went above and beyond to show us a couple of cars that we were interested in looking at. And one we eventually decided on, and purchased. He answered more questions that you can imagine and when we got down to the price, he helped us get a great deal. And then the lady in the finance department made the process super easy and had us ready to go in no time at all. (I think her name was Mrs. De La Fuente) Thank you to everyone at Mercedes-Bens Of San Antonio ! More

The Mercedes dealership of San Antonio is a “well oiled machine”!! Everyone was very courteous and professional. Our salesman Kevin Hill not only met, but exceeded our expectation's. Great job! My wife R machine”!! Everyone was very courteous and professional. Our salesman Kevin Hill not only met, but exceeded our expectation's. Great job! My wife Robin and I left very happy ! More

I had a fantastic experience purchasing my vehicle at Mercedes Benz of San Antonio! Kevin was incredibly helpful, making the process smooth and stress-free. Kevin took the time to understand my needs and Mercedes Benz of San Antonio! Kevin was incredibly helpful, making the process smooth and stress-free. Kevin took the time to understand my needs and made sure all my questions were answered. The pricing was transparent, and the entire team was professional and friendly. I highly recommend Kevin for a hassle-free car-buying experience! More

We had a great experience at Mercedes Benz of San Antonio due to the expertise and customer service from Kevin. due to the expertise and customer service from Kevin. More

This was by far the most pleasant car buying experience I have ever had. Kevin Hill was extremely knowledgeable and fun to work with. The sales manager, William, and Susie, the finance manager worked diligen have ever had. Kevin Hill was extremely knowledgeable and fun to work with. The sales manager, William, and Susie, the finance manager worked diligently to get us the best approval. We are so happy with our purchase! More

The dealership us welcoming and the location is easy to access. The staff were warm and friendly. access. The staff were warm and friendly. More

Great service giving me all details about my car, letting me decide what I wanted done. me decide what I wanted done. More

Amazing service at Mercedes of San Antonio. Kevin Hill was our salesman & he did a phenomenal job with guiding us through the purchasing process, he made sure we knew everything about the vehi Kevin Hill was our salesman & he did a phenomenal job with guiding us through the purchasing process, he made sure we knew everything about the vehicle & made our experience seamless. Highly recommend Kevin! More