Mercedes-Benz of San Antonio

Awesome service! Kevin and Earl were great help in getting me into a new car. Very friendly staff and kept me updated with every step of the process. Kevin and Earl were great help in getting me into a new car. Very friendly staff and kept me updated with every step of the process. More

My sells person Cornelius was great. The dealership was clean and very professional. My car was already detailed out and full of gas. My closing was easy, getting me on the road fast. I The dealership was clean and very professional. My car was already detailed out and full of gas. My closing was easy, getting me on the road fast. I live in Louisiana, this dealership treated very good and I appreciate them. More

This is the sixth vehicle we have purchased from this dealership. We always receive professional assistance with our vehicle purchases and this time it was not only professional but pleasant as well, in dealership. We always receive professional assistance with our vehicle purchases and this time it was not only professional but pleasant as well, in spite of being there for seven hours. Edward was very knowledgeable about our vehicle and went above and beyond to meet our needs and price/payment expectations. He truly went to bat for us and we would recommend Edward for all your car buying options. You won’t be disappointed. More

This dealership is well appointed in a quiet luxury kind of way. The best part of my visit was having Kevin Hill as my Client Advisor. Kevin was very informed about the vehicles I was thinking about. His d of way. The best part of my visit was having Kevin Hill as my Client Advisor. Kevin was very informed about the vehicles I was thinking about. His delivery of info was spot on helping me decide between two models. My husband showed up at the end of my transaction and felt Kevin was looking out for me as a true professional and loves the SUV I chose. Go see Kevin Hill and ask about his special popcorn. More

Edward Moreno was extremely helpful, responsive, and knowledgeable on the vehicles I was looking into and the purchasing and trade-in process. I definitely felt like he had my best interest in mind, an knowledgeable on the vehicles I was looking into and the purchasing and trade-in process. I definitely felt like he had my best interest in mind, and I will ask for him the next time I purchase a vehicle though Mercedes-Benz of San Antonio. More

Great dealership. Very knowledgeable and attentive. My only negative feedback would be that when I went to sign my paperwork, they had me at a higher monthly payment w Very knowledgeable and attentive. My only negative feedback would be that when I went to sign my paperwork, they had me at a higher monthly payment which was a result of them changing the lending bank and rate without my knowledge. We ended up getting it worked out. Because of this error, I noticed that my credit report was checked 3 times when it should have only been checked once. This shouldn’t hurt my credit score but we will see. I would still buy my next car there. Just didn’t expect something like this to happen from a luxury dealership but we are all human. More

Made the purchase very easy and pleasant. Edward Moreno and Susie were extremely helpful in explaining everything. Thank you. Edward Moreno and Susie were extremely helpful in explaining everything. Thank you. More

I cannot say enough positive things about my experience working with Paco, my service manager. Working with a service manager truly makes all the difference in your experience with a brand, and Paco exempl working with Paco, my service manager. Working with a service manager truly makes all the difference in your experience with a brand, and Paco exemplifies what excellent customer service is all about. Over the years, he has consistently demonstrated an exceptional level of knowledge, integrity, and professionalism that has made my relationship with the Mercedes brand nothing short of amazing. Paco goes above and beyond to not only advise me on the best care for my vehicle but also make thoughtful recommendations to keep me safe and ensure the longevity of my car. Trust is such an important factor in these relationships, and I can always count on Paco to be honest and transparent with me, which is invaluable. His customer service is also top-notch. He’s always efficient in scheduling appointments and ensuring that I’m in and out in a timely manner, minimizing any disruption to my work and patient schedule. Paco truly understands the balance between providing excellent service and respecting his customers' time. I am incredibly grateful for his dedication and professionalism over the years, and I can confidently say that he has made my entire experience with Mercedes exceptional. Thank you, Paco, for your outstanding service—your commitment to excellence does not go unnoticed! More

Sophia went out of her way after we had negotiated the price and agreed to deliver the car to my wife in Houston. We are so pleased with our new car and the service Sophia provided! price and agreed to deliver the car to my wife in Houston. We are so pleased with our new car and the service Sophia provided! More

This is the best car buying experience we have ever had. Everyone we spoke to at the dealership was very helpful and friendly. Our salesman was Isaac De La Garza, and he went above and beyond to show us a Everyone we spoke to at the dealership was very helpful and friendly. Our salesman was Isaac De La Garza, and he went above and beyond to show us a couple of cars that we were interested in looking at. And one we eventually decided on, and purchased. He answered more questions that you can imagine and when we got down to the price, he helped us get a great deal. And then the lady in the finance department made the process super easy and had us ready to go in no time at all. (I think her name was Mrs. De La Fuente) Thank you to everyone at Mercedes-Bens Of San Antonio ! More