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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
Verified Customer
January 09, 2025
We have come to expect prompt and reliable service with friendly and helpful staff at the Ken Garff dealership. friendly and helpful staff at the Ken Garff dealership. More
by JJENSEN3
Employees Worked With
January 09, 2025
Garrett did an awesome job keeping me informed about my service and getting it done asap. He arranged transportation for me both ways. Would ask for him as a service provider on next service. service and getting it done asap. He arranged transportation for me both ways. Would ask for him as a service provider on next service. More
by PELCHERS
January 02, 2025
Cameron and his employer have always been there when my car & I needed help. They’re the BEST! car & I needed help. They’re the BEST! More
by Cjb2
January 02, 2025
Dillion was awesome. He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken care of within a few hours. The entire team from Dillion to financing were sincere and excellent to work with. Thank you Dillion! More
by moshiro123
January 01, 2025
Kyle was awesome. Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Ke Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Keep up the outstanding service. More
by Keith4973
December 28, 2024
Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. More
by sulbrich
Employees Worked With
December 28, 2024
Eric was great! Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. More
by R.T.
December 28, 2024
Quotes one price, made me pay another. Super disappointed! I will go to Farmington or sandy next time. Super disappointed! I will go to Farmington or sandy next time. More
by cdnapier1
Employees Worked With
December 26, 2024
Did good job identifying the issue and fixed the problem under warranty repair. I would recommend Ken garff. under warranty repair. I would recommend Ken garff. More
by jamal84170
Employees Worked With
