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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
722 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 722 reviews

February 21, 2025

Vivian was great to work with and communicated ver well. Always a pleasure going to Mercedes. More

by sbokovoy9975
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

They are fast, nice and seemed to be thorough. They have a nice waiting room. More

by run2pluto
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 19, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 18, 2025

Garrett is amazing and very helpful. Love him. KG is very lucky to have him More

by JULIE51
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Kyle was responsive, transparent and super easy to work with. He answered all my questions timely and made a suggestion that ended up saving me money. Highly recommend. More

by greese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 15, 2025

Dealership opened early and promptly attended to my need and concerns. The gentleman was courteous and didn’t hesitate to ask me for any questions. Very nice and place smells a bit need air freshness? Other More

by tri_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

very personable and very professional throughout the whole process. These guys were awesome!. it was a pleasure to do business with them More

by don89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Bennion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Overall experience was great. Kyle was courteous, professional and cater to all of our needs, he made the whole process enjoyable! I will highly recommend him in the future. More

by Andres Contreras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Nomichith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 12, 2025

I came in very unexpectedly from out of town and was thrilled with the experience. They ended up keeping my car overnight but since they had a loaner for me it did not ruin my trip. Thanks for a great e More

by cday17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 11, 2025

Team was great to work with and as always very responsive and helpful with all questions More

by tgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

I have found that this Mercedes dealership has always given prompt and reliable service and friendly help More

by JJENSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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