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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
768 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
April 26, 2025
Excellent customer service both in sales and service. The service staff always goes above and beyond. True professionals. The service staff always goes above and beyond. True professionals. More
by stephanie2051
Verified CustomerEmployees Worked With
April 26, 2025
We had a great buying experience at Mercedes Benz of Salt Lake City. Dillon Jones was very helpful throughout our entire purchase and delivery. Lake City. Dillon Jones was very helpful throughout our entire purchase and delivery. More
by DAVE@MONEYHUN.COM
April 24, 2025
I've returned to purchase vehicles for the past 24 years from Ken Garff which says it all! from Ken Garff which says it all! More
by Lauren Hunt
April 19, 2025
Very accommodating and great service garret was awesome and very helpful would recommend to a friend and very helpful would recommend to a friend More
by AVPETERS
Employees Worked With
April 19, 2025
Amazing experience from a very detailed guy. Did everything asked and communicated very well, very pleased. Did everything asked and communicated very well, very pleased. More
by claytonshumway
Employees Worked With
April 18, 2025
We had a wonderful experience working with Ken Garf Mercedes-Benz. From start to finish, the service was top-notch. Garrett, our service representative, was absolutely fantastic. He took care of all ou Mercedes-Benz. From start to finish, the service was top-notch. Garrett, our service representative, was absolutely fantastic. He took care of all our needs and went above and beyond to make sure everything was handled properly. He took the time to clearly explain what was needed, kept us informed, and did everything he could to assist us throughout the process of getting our vehicle fixed. Truly a great experience—we felt well taken care of and confident that our car was in good hands. More
by Izzy
Employees Worked With
April 16, 2025
Prompt and polite service. Communication was reliable. I was grateful that the problem was taken care of on an emergency basis Communication was reliable. I was grateful that the problem was taken care of on an emergency basis More
by Barbarabodager
Employees Worked With
April 15, 2025
I won’t buy a car that is not a Mercedes nor will I buy from any dealer other than Ken Garff Mercedes. Memories of other cars I have purchased from Ken Garff have focused on their customer care. Now they h from any dealer other than Ken Garff Mercedes. Memories of other cars I have purchased from Ken Garff have focused on their customer care. Now they have improved it so much in making it all about the customer. Buying a car from Ken Garff is truly customer oriented from beginning to end. I’m More
by TOMKWELCH
