639 Reviews of Mercedes-Benz of Salem - Service Center
Everyone in the service department was very polite and helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job c helpful. Don was my service rep and he was knowledgeable and took time to share all that needed to be done on my vehicle. They also did a great job cleaning my vehicle! More
Service advisor kept me well informed even tho the job took a longer than expected. took a longer than expected. More
Even though it is 35 miles from my house, I prefer going here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service. However, I had three issues with my last two services, which I believe all came down to their weakest link, their BDM. They forgot to add an issue to my service order, and didn’t have time to do it when I was there. They said they would call me the following day and schedule it, but they never did. With my other vehicle, they forgot to add the alignment I requested, but at least they were able to do it that same trip. More
Really well run place. Friendly and respectful folks, and the techs get.it fixed the right way. Friendly and respectful folks, and the techs get.it fixed the right way. More
I thought it was a great experience I enjoyed the free sodas and snacks while I was waiting sodas and snacks while I was waiting More
The Service has always been on time and easy to schedule and follow through. We have been very satisfied with the Service every single time and follow through. We have been very satisfied with the Service every single time More
outstanding service team ! Example for all business. professional and quick with good communication! Again.... outstanding Example for all business. professional and quick with good communication! Again.... outstanding More