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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
639 Reviews

639 Reviews of Mercedes-Benz of Salem - Service Center

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December 15, 2022

Accountability of their work is worth of a 5 star rating; including the shuttle driver More

by GAL220MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 09, 2022

On my way to drop off the car for scheduled maintenance, a message appeared on the dash, don't turn off the engine. Mr. Post managed to turn the scheduled maintenance as well as completing the repair wit More

by deldiebig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of Salem responded

Glad we could help! Thank you for stopping in!

October 28, 2022

AC has been a problem the last 3 years. It's good to get it fixed. Had to wait in line a long time for service but you stood behind the warranty. Thanks. With the cold weather, haven't real More

by ARLIEHOME4
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Mercedes-Benz of Salem responded

We are happy to stand behind such a great warranty. Thank you for choosing Mercedes-Benz of Salem!

October 25, 2022

went in for a service B. Job was done while I waited and the service consultant was very friendly. More

by JAINDLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sprinter service advisor, I don't see her name
Oct 28, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

October 24, 2022

Don has taken care of our service for years now. He is always polite and pleasant and ensures that the correct service is done on all of our Mercedes vehicles. More

by DaveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

Everything is fine, but only one nuance, that I have next problem appointment after recent service? More

by IRINAPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

The dealership and its “auto service” staff are excellent, professional, and very communicative. It is a pleasure to have them for work on my Mercedes. More

by mbennett8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Always excellent work and done as expected in a timely way. We appreciate the text updates and always asking if there are questions about service items. More

by bcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Dropped a sprinter/winnebago for a recall and oil change. Wasn't easy to park. Sales dude said service parking round other side. Service dude ran out and parked it for me. Awesome! More

by J.D.BARTON
Recommend Dealer
Yes
Employees Worked With
I can't remember. The service guy that checks people in.
October 16, 2022

Always a great experience when I go to the service dept . Don Post does a fantastic job and you can trust his opinion! More

by gaylehome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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