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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
639 Reviews

639 Reviews of Mercedes-Benz of Salem - Service Center

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January 25, 2023

I was advised to go somewhere else when I asked for the car to get a second opinion/estimate. More

by harris.m.khan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Mercedes-Benz of Salem responded

We're always happy to re-evaluate our initial estimate or go over it with you. Give us a call and ask for Mike Schmidt or shoot an email to service@salemmercedes.com.

January 20, 2023

The woman explained everything that was done to my van and the what the final outcomes of the service meant to me. More

by DEBBYBARNARD58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, shuttle driver
Jan 25, 2023 -

Mercedes-Benz of Salem responded

We like to keep the information flowing. Thank you for choosing Mercedes-Benz of Salem!

January 17, 2023

As always exceptional service, work was completed as planned and the car was cleaned inside and out. More

by homestarlarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Mercedes-Benz of Salem responded

Clean service! Thank you for choosing Mercedes-Benz of Salem!

January 14, 2023

My Sprinter has 5000 miles an needs front axle seal and driveline replacement and missing gaskets on side door that caused it to leak, but they didn't comp clearing a fault caused by me removing my front s More

by jjburgard443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mercedes-Benz of Salem responded

Thank you for this feedback. Thank you for choosing Mercedes-Benz of Salem

December 30, 2022

Won’t take my car anywhere else. And your team is the reason. Keep up the great work gentlemen! More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you Christina!

December 27, 2022

They are professional, personal, and they are dam good at representing the Mercedes name and brand More

by MUDGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 27, 2022

Very curtious and friendly personnel, they work hard to make sure that your vehicle needs are properly taken care of. More

by HASTINGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 22, 2022

I was treated with courtesy, my questions were answered. overall I was very satisfied. Patrick B More

by PBANDJ7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem Patrick!

December 16, 2022

Excellent service! Don is the best, along with the rest of his team!!! A very enjoyable experience. More

by KRPALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 15, 2022

Don is the best. He is very helpful, friendly and professional. He kept me updated on the services. More

by ggavi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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