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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
641 Reviews
Call Service Center (503) 585-1231

641 Reviews of Mercedes-Benz of Salem - Service Center

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April 11, 2023

Exceptional service! Friendly staff! Don is an asset to the company! He takes the time to explain what needs to be done and the cost. The repair staff deliver the service More

by RAS72596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Mercedes-Benz of Salem responded

Don is the man! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 08, 2023

I have found them to be very courteous and friendly. the y are very timely and keep you informed about the progress if a problem occurs. More

by GILLETTBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Mercedes-Benz of Salem responded

We do our best to keep the information flowing. We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 07, 2023

Super sweet workers always gets the job done only thing is they never have loaners More

by ARI.UMORALES4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for the feedback regarding loaner vehicles. We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 07, 2023

They are awesome to deal with. Best dealership around in my opinion. Don is the man. More

by benjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Mercedes-Benz of Salem responded

Best dealership with the best customers! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 06, 2023

They are very professional and courteous! Keeping my sprinter updated and road ready, great folks! More

by mvtcorvallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Mercedes-Benz of Salem responded

We're always here to get your Sprinter road ready! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 06, 2023

They have always treated me great when I have used them for service. I will use them again when I need a dealers service. More

by joe@joebuilds.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Mercedes-Benz of Salem responded

And we will always treat you great! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 05, 2023

Well to put it simple I was more than pleasantly surprised by the help I received from Tony. He was professional, welcoming, attentive, and shower supervisor customer service! He is a surety an as More

by phlmddx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2023

They do a good job keeping me informed on the status and the shuttle is a plus. Thanks! More

by Charles Havens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 04, 2023

Had a serious transmission problem. It was diagnosed, parts ordered, anr repairs made in a timely manner. Evan Carrol, the service manager was especially diligent in staying on top of t More

by LLOYDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 04, 2023

Sprinter service was great. They diagnosed the problem with my wiring and did the repairs. There were supply chain problems with getting some parts, but that is everywhere. Ever More

by PatrickMcQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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