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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
639 Reviews

639 Reviews of Mercedes-Benz of Salem - Service Center

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November 15, 2024

Have always gotten great service at this dealership, bought my last two cars there and really like the excellent service, friendly people and love my Mercedes. Your dealership treats me like I am speci More

by MOLLY.MARIE.JOUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 11, 2024

You did what you said you would do ! You did it properly and correctly. Thank You !! More

by CHRISRATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 11, 2024

I wouldn’t recommend a sprinter van I have 54,000 miles on the van and it’s transmission is slipping More

by Terdecedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tinker Bell
Nov 22, 2024 -

Mercedes-Benz of Salem responded

We would love to hear more from you regarding your visit. We don't want anyone to feel they received less than a 5-star experience. Please reach out to service@salemmercedes.com when you can so we can address your concerns.

November 10, 2024

Great dealer for service on our Sprinter based RV. Evan was very helpful as always from start to finish More

by Jsprad489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 08, 2024

Excellent customer service. This is the second car I buy at this dealership. No issues thus far More

by IVAN.RNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We'll be here for #3.

November 07, 2024

Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of More

by TRISTAN FEKETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

The EQE is pretty slick! Thank you for choosing Mercedes-Benz of Salem!

November 04, 2024

Tony and Don are simply great to work with and they both always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are ju More

by mykewabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Mercedes-Benz of Salem responded

We're proud to keep your GLC 300 in tip top shape! Thank you for choosing Mercedes-Benz of Salem!

November 03, 2024

Best service anywhere. Exactly what one would expect when purchasing and servicing a Mercedes. Great representation of Mercedes. More

by KIM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
November 03, 2024

They always do a good job in a timely manner. Replaced NOX sensors and washed the exterior. In and out in just at two hours. More

by SSPEGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More

by SALLY.WELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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