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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
643 Reviews

643 Reviews of Mercedes-Benz of Salem - Service Center

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May 25, 2023

Friendly and courteous staff. All work was performed as requested and on time. Will be going back. More

by peters_jamesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

We look forward to your return! Thank you for choosing Mercedes-Benz of Salem!

May 24, 2023

Great dealership excellent service more costly to maintain my MB than my Caddie Very friendly More

by SHERHA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 23, 2023

Mercedes-Benz of Salem was extremely helpful with finding and giving me the most affordable price for service! More

by Charlotterm2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 20, 2023

Fast and great all around experience! Will definitely be coming back for follow up work. More

by Kara.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 20, 2023

They are amazing! Very nice and knowledgeable, took care of our issues with fuel door first time and on short notice! More

by brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 18, 2023

Tony and Don are great! The service was top notch and they kept me informed when a part had to be reordered because they weren't satisfied with the quality of the one they h More

by vondrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Salem responded

We take the quality of our work seriously! Thank you for choosing Mercedes-Benz of Salem!

May 17, 2023

Evan + his team do an extraordinary job of delivering a great customer experience! There is nobody better than Mercedes-Benz of Salem + Evan in serving customers!! More

by HOOPERJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa
Jun 28, 2023 -

Mercedes-Benz of Salem responded

We appreciate such high praise. Thank you for choosing Mercedes-Benz of Salem!

May 17, 2023

Very organized and specific in everything the do! I recommend them to anyone who knows me. More

by jerrybresee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 16, 2023

When you have a problem, you just want a painless solution. That is exactly what I received when we had a warranty issue on our new Mercedes. Thank you! More

by TOBY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Salem responded

We do everything we can to make the visit pain-free! Thank you for choosing Mercedes-Benz of Salem!

May 14, 2023

Wonderful service as always. Ron and Tony are the best and so is Jim who is always great about taking me back to the office. Fantastic service. Thank you. More

by STEVEN.HERNANDEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stiffler
Jun 28, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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