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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
643 Reviews

643 Reviews of Mercedes-Benz of Salem - Service Center

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June 11, 2023

When my check engine light came on they were able to accommodate me immediately quickly assessing my vehicle and fitting the repairs into their schedule the next day. Fantastic service! More

by DaveJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for your visit. Thank you for choosing Mercedes-Benz of Salem!

June 10, 2023

Professional, all personnel kind and courteous. Finished work sooner than expected washed and vacumed car, who does that any more? Will be back for service or any other needs. More

by JACKIELUX55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We work hard to be ahead of schedule. Thank you for choosing Mercedes-Benz of Salem! We look forward to your return.

June 10, 2023

Tony Cole at the MB dealership in Salem is professional and always completes the service within the quoted time frames. Always a pleasure to work with! More

by dptorres90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We take pride in being timely. Thank you for choosing Mercedes-Benz of Salem!

June 10, 2023

Excellent and thorough service. Very friendly staff. Pleasant experience. Would recommend this dealership to a friend. More

by Mootaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We appreciate every recommendation! Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

The services of the Mercedes-Benz of Salem are professional as usual and the staffs are very friendly. More

by KWS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

Fast friendly service! Very knowledgeable and answer all of your questions. I highly recommend them! More

by klockryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for the recommendation. Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

Brake issue with my car was covered by warranty. No charge, and a free car wash. Nice to be treated well. More

by Sketchin51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We are glad we could get your car fixed up and cleaned. Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

Always a pleasant experience. Friendly, efficient and well trained staff. A a a a a More

by DELLESHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

Great service nice people they go above the norm to inform you what was done and what needs to be done More

by redhorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Information is key! Thank you for choosing Mercedes-Benz of Salem!

June 06, 2023

The service excellent, they listen to you,and very respectfu,communicate with you in rega4d of the status of the car and they don't push you to get or offer other th7ngs for your car More

by ARMORAB@hotmailf.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We don't like being pushy with extras. Thank you for choosing Mercedes-Benz of Salem!

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