Mercedes-Benz of Salem - Service Center

Don Post is first rate in customer service. Attentive, helpful and makes the process easy Attentive, helpful and makes the process easy More

Dropping off my vehicle was easy. It was ready for pickup in the amount of time they needed my car for service. When I paid for the service they went over the bill with me & explained It was ready for pickup in the amount of time they needed my car for service. When I paid for the service they went over the bill with me & explained what all they did. Everyone I spoke with were kind & professional. I would recommend going to this Salem Mercedes Benz dealer. More

Trusted efficient customer friendly listens to owner explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great explains what work was done. And consistently high degree of professionalism. Have directed friends to Don and Mike over and over. Keep up the great work! More

I have been using this Mercedes service for decades. We moved out of Salem so I used a different service and it was horrible. Over the years I’ve used Portland, Wilsonville, and Eugene. None of them com We moved out of Salem so I used a different service and it was horrible. Over the years I’ve used Portland, Wilsonville, and Eugene. None of them come close to the service I get from Salem. I will stay with this service even though we live 110 miles away. Everyone is nice and professional, and Don in Mercedes is the best. Thank you! More

Once again, the team at Mercedes Benz of Salem delivers on time and on budget. Special thanks to Don! on time and on budget. Special thanks to Don! More

Everyone is personable, cheerful, professional, quick, and knows what they’re doing. I wouldn’t go anywhere else because I trust them 100%. and knows what they’re doing. I wouldn’t go anywhere else because I trust them 100%. More

Came in at my scheduled time and was quickly met by Bo, my technician, who rode along with me as I detailed what was going on. We were able to duplicate the issue in our test drive. We returned to the deal my technician, who rode along with me as I detailed what was going on. We were able to duplicate the issue in our test drive. We returned to the dealership were they arranged for my shuttle so I did not have to wait while the car was in the shop. They called me later that day and said it was ready! The car was washed and ready on my return with everything working great. Very good experience. More

Above and beyond my Mercedes van had unexpected engine trouble got right in and out in less than 30 min!! Thank you!!! trouble got right in and out in less than 30 min!! Thank you!!! More

First time customer in dealing with the service department. Outstanding customer service from the service department. Keep up the great work. department. Outstanding customer service from the service department. Keep up the great work. More

I appreciate your good service! Won’t go back to Wilsonville. Evan is on it. Won’t go back to Wilsonville. Evan is on it. More