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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
643 Reviews

643 Reviews of Mercedes-Benz of Salem - Service Center

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July 05, 2023

Always amazing quality car service! Exceptional staff all around and my car is always in excellent condition. Thank you, Don & Evan for always being so kind and personable start to fini More

by OLGA.KUZMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Excellence is what we aim for! Thank you for choosing Mercedes-Benz of Salem!

July 04, 2023

I wish every encounter with people and business was as pleasant as mine with your dealership. More

by YTAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who washed my car did an amazing job inside and out.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 04, 2023

I have been taking my sprinter rv here since new they have always done a great job. More

by GWWGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 04, 2023

Service department is always quick and accommodating. Service advisor Don is always great to work with More

by myttran16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 03, 2023

I had to have my Sprinter towed in from another state and Evan was just wonderful to work with. He and the entire phone crew were patient with me as I had to call multiple times in order to set up the tow an More

by BETSYMILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

We look forward to seeing you and helping you with your Sprinter. Thank you for choosing Mercedes-Benz of Salem!

July 02, 2023

Everyone obviously is concerned and wants to help with our service needs. What a great group of folks. We know our baby is in very good hands. Thanks to everyone. More

by STEVE.SMITHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

It's in the best of hands! Thank you for choosing Mercedes-Benz of Salem!

July 02, 2023

We have been taking our various Mercedes to this dealership for service for several years. Throughout this time the service has been excellent. A special note for Don Post who is always courteous More

by LORENSENM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Here's to several more great years! Thank you for choosing Mercedes-Benz of Salem!

July 01, 2023

The service writer Don Post was great to work with. Our car had not been to a Mercedes service center for several years and he facilitated getting its service caught up. I feel confident that our car More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

We are happy we could get you caught up! Thank you for choosing Mercedes-Benz of Salem!

June 29, 2023

Good service Anne friendly helpful staff. My only complaints is the expense of repairs as well as how long the wait time is to get an appointment for repairs More

by BIKEMCMASTER
Workmanship
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for this feedback and for choosing Mercedes of Salem.

June 29, 2023

Nice and courteous people to work with. I would come back again for my next service. More

by Antoine
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We look forward to working with you again.

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